Program Analyst – Data Center Delivery

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QC Servion, LLC

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤝 B2B

🎯 Recruiter

B2B • Recruitment

QC Servion is the centralized operations hub that provides wholesale management of HR, accounting, legal, contracts, marketing, administration, and safety services across the QC Ecosystem. It delivers recruitment and onboarding, employee development and benefits administration, marketing and communications support, workplace safety programs and compliance guidance, contract management, and accounting and financial reporting to allow affiliated companies to focus on growth and operational excellence. QC Servion supports efficient processes, regulatory compliance, and employee experience across a network of portfolio companies.

📋 Description

• Gather, organize, and document program, operational, and business requirements from stakeholders across the ecosystem. • Develop and maintain SOPs, workflows, process maps, onboarding materials, and PMO templates. • Standardize documentation practices across multiple entities and project teams. • Support requirements intake and change management processes throughout the program lifecycle. • Validate data inputs before information is distributed to program leadership. • Ensure consistency and accuracy across dashboards, reports, metrics, and status updates. • Maintain data dictionaries and reporting standards to ensure common definitions across all stakeholders. • Perform data quality reviews and identify gaps, inconsistencies, or reporting risks. • Support Program Managers and Project Managers with reporting, documentation, meeting preparation, and analysis. • Assist with onboarding new projects, entities, vendors, and workstreams into established PMO processes. • Coordinate information flow between engineering, design, infrastructure, construction, and program teams. • Maintain centralized repositories for program documentation and reporting. • Identify process inefficiencies, reporting challenges, and documentation gaps. • Recommend solutions that improve consistency, efficiency, and program visibility. • Support continuous improvement initiatives across the PMO organization. • Develop scalable frameworks that improve delivery across a growing ecosystem. • Work cross-functionally with engineering, design, project delivery, and leadership teams. • Facilitate information gathering and ensure alignment between stakeholders. • Translate complex information into formats that are easily understood by multiple audiences.

🎯 Requirements

• Bachelor's degree in business, engineering, or a related field preferred, may substitute 7 years’ experience in lieu of a degree. • 3–5+ years of experience in a Business Analyst, PMO Analyst, Program Analyst, Project Controls Analyst, or Program Coordination role. • Strong documentation, process mapping, and requirements gathering experience. • Advanced Excel skills and experience working with reporting platforms such as Power BI, Smartsheet, ClickUp, or similar tools. • Strong analytical skills with the ability to identify inconsistencies, trends, and process gaps. • Excellent written communication and documentation skills. • Ability to manage multiple priorities across a fast-paced environment. • High attention to detail and commitment to data accuracy.

🏖️ Benefits

• Choice of comprehensive medical plans (including two PPO-style plans and a HDHP w/ HSA option). • Flex spending accounts (FSA). • Dental and vision plans. • Comprehensive medical, dental and vision benefits extended to spouse / domestic partner and dependent children up to age 26. • 401k with company match and self-directed brokerage account option. • PTO including additional paid time off during the last week of the year. • Company paid life insurance coverage for employees and their eligible dependents. • Short and long-term disability, AD&D coverage. • Professional development opportunities, tuition reimbursement, and professional licensing assistance. • Paid parental leave after one year of employment.