Middle UX Researcher

🔥 14 hours ago

🌐 Belarus, Spain, +6 more countries – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

🔬 UX Researcher

👻 Ghost score 25%

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🗣️🇷🇺 Russian Required

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Logo of Quadcode SaaS

Quadcode SaaS

501 - 1000 employees

💳 Fintech

🤝 B2B

🛍️ eCommerce

Fintech • B2B • eCommerce

Quadcode SaaS is a leading fintech company that specializes in brokerage solutions and provides cutting-edge financial software solutions to businesses in over 150 countries. They have been recognized with awards for their all-in-one brokerage solutions, which improve the trading experience through innovative features and mobile compatibility. Quadcode SaaS is committed to continuous improvement and support for its clients, ensuring they remain at the forefront of the online trading and fintech industry.

📋 Description

• Analyze user signals that may impact company goals together with the product team • Conduct interviews or usability tests with users to identify when and why problems occur • Validate proposed solutions with clients to confirm they meet user needs and are usable • Organize and run design sprints • Coach the product team to conduct research independently • Serve as an internal research resource for other teams • Build and maintain a customer knowledge base • Participate in product planning • Contribute to improving discovery processes, including on-site surveys and satisfaction metrics • Track how products and features reach customers and own changes to customer experience

🎯 Requirements

• 3+ years of experience in UX Research • Experience building and developing products starting from the customer: interviews, tests, surveys, observations • Strong grounding in qualitative methods, especially in-depth interviews • Experience with quantitative methods, including surveys • Full-cycle research experience: study scoping/grooming, outreach, and participant recruiting • Experience implementing CustDev practices within working teams • Comfortable with high-uncertainty tasks and able to adapt existing methods to new contexts • Able to gather all information needed to work effectively • Reliable with deadlines and capable of planning own workload • Strong team player who can see tasks in a wider context and ask the right questions • High working pace; pushes themselves and colleagues • Autonomous and proactive; turns research findings into concrete actions • Fluent English and Russian required

🏖️ Benefits

• Remote work model • Competitive remuneration • Friendly, enjoyable and positive environment

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