Forward Deployed Engineer, Epic Specialist

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Qualified Health

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏥 Healthcare

🤖 Artificial Intelligence

☁️ SaaS

💰 $30M Seed on 2025-02

Healthcare • Artificial Intelligence • SaaS

Qualified Health is a healthcare-native enterprise AI platform that unifies AI solutions, governance, integrations, and builder tools for health systems. The company provides an end-to-end platform that connects to clinical, operational, and financial systems to power multiple AI workflows, offers a library of validated AI solutions, agent and workflow builder tools, and built-in governance, oversight, and workforce education. It aims to enable safe, compliant, and measurable AI deployment across health systems and is partnered with major health systems and AI organizations; it reports rapid deployments (15k users in <1 month) and measurable financial and operational impact.

📋 Description

• Serve as the primary on-site (or virtually embedded) technical resource for 1–2 health system clients, building trusted relationships with their Epic analysts, interface teams, and clinical informatics staff • Lead Epic workflow discovery sessions: map current state clinical workflows, identify where AI outputs need to surface (In Basket, CDS card, AVS note, workflow step, report), and document the integration approach • Design the end-to-end integration spec for each use case—covering Epic Bridges interface configuration, FHIR R4 endpoints, CDS Hooks trigger logic, SMART on FHIR app placement, or SendMessage / MDM T02 delivery paths • Coordinate with client Epic teams to drive interface build on the client side; serve as the authoritative technical voice on what needs to happen and why • Own end-to-end testing and validation: from QH platform output through Epic interface to the point of care, catching issues before they reach the clinician • Translate field learnings—edge cases, clinical feedback, configuration gaps—into structured platform requirements for QH’s data engineering and product teams • Support change management at client sites: help clinical champions understand and adopt new AI-enabled workflows

🎯 Requirements

• 5+ years of experience in one or more of the following: Epic implementation consulting, health system clinical applications, healthcare IT integration, or SMART on FHIR app development • Direct, hands-on experience with at least one Epic module (Bridges, Ambulatory, ClinDoc, MyChart, Orders, BPAs) in a build, configuration, or implementation role • Demonstrated ability to do solution design in front of clients—you can walk a health system IT team through an interface architecture and make it make sense to both technical analysts and clinical stakeholders • Comfortable with HL7 v2 and FHIR R4 concepts; you don’t need to be a developer but you need to understand message structures, data flows, and integration patterns • Strong written and verbal communication; you can write a clear interface spec, facilitate a requirements session, and explain a technical dependency to a CMO without losing the room. • Preferred Skills — Archetype A: Epic Implementation Background: Epic certification in Bridges, Ambulatory, ClinDoc, MyChart, or Orders • Experience going live on at least one Epic implementation at an Epic partner shop or health system • Familiarity with Epic Project Workplan structure, build environments, and go-live cutover processes • Experience with Epic CDS Hooks configuration or SMART on FHIR app registration in a production Epic environment • Preferred Skills — Archetype B: Health System Clinical Informatics / Workflow Background: Experience in a health system clinical applications, informatics, or IT analyst role • Direct exposure to clinical workflow design in Epic from the provider side—you understand how physicians and nurses work in the EHR • Familiarity with the political and operational dynamics of health system IT governance (steering committees, clinical champions, change control) • Has deployed or evaluated a SMART on FHIR app or worked with a third-party vendor on an Epic integration

🏖️ Benefits

• competitive salaries with equity packages • robust medical/dental/vision insurance • flexible working hours • hybrid work options • an inclusive environment that fosters creativity and innovation