Senior Business Analyst

Job not on LinkedIn

🔥 14 hours ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟠 Senior

🧐 Business Analyst

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Quality Digital

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Quality Digital is a leading technology company in Brazil with over 34 years of experience, specializing in accelerating digital transformation for businesses. They provide innovative digital solutions that enhance operational performance, governance, and customer communication through the use of specialized teams and digital platforms. Their services include IT optimization, automation, digital strategy, and AI analytics to create high-value experiences across multiple channels.

📋 Description

• Lead discovery meetings, interviews, and requirements-gathering sessions with clients and business units in Portuguese and English. • Map the current process and design the proposed process, identifying business rules, exceptions, inputs, outputs, systems involved, and dependencies. • Assess automation feasibility in collaboration with the technical team, considering process stability, data quality, risks, and expected benefits. • Prepare and maintain PDDs, flowcharts, functional requirements, acceptance criteria, and user acceptance testing scenarios. • Identify gaps, contradictions, and opportunities for simplification before submitting requests for development. • Support demand prioritization based on volume, operational effort, impact, criticality, and potential benefits. • Work with developers and technical leadership to clarify requirements and evaluate alternatives such as RPA, APIs, integrations, and artificial intelligence. • Monitor development, analyze scope changes, and maintain alignment between the client and technical team. • Plan and conduct user acceptance testing, document evidence, and track outstanding issues through approval. • Support implementation, user guidance, and transition to maintenance and support. • Define and track KPIs to compare operations before and after automation, such as execution time, processed volume, errors, and rework. • Use AI to support analysis and documentation, applying critical review and safeguarding information confidentiality. • Connect business needs with the technical team’s solutions throughout the entire demand lifecycle.

🎯 Requirements

• Solid experience as a Business Analyst or Process Analyst on RPA and automation projects. • Advanced or fluent English, with the ability to lead meetings, negotiate requirements, and produce documentation in English. • Experience preparing PDDs, mapping processes, and creating functional specifications for automation. • Knowledge of BPMN and process modeling and documentation tools. • Ability to clearly and objectively detail business rules, exceptions, dependencies, and verifiable acceptance criteria. • Functional knowledge of RPA and an understanding of integration possibilities through APIs, databases, files, and system interfaces. • Experience conducting user acceptance testing and tracking demands through implementation. • Ability to manage multiple demands, organize priorities, and communicate risks and blockers in advance. • Bachelor’s degree in Business Administration, Engineering, Information Technology, or a related field, or equivalent professional experience. • Experience with AutomationEdge, UiPath, Automation Anywhere, or Power Automate is a plus. • Knowledge of SQL for queries and data validation is a plus. • Experience with integration platforms such as Skyone, Jitterbit, or n8n is a plus. • Experience applying AI to processes, document analysis, or conversational assistants is a plus. • Consulting experience, experience serving multiple clients, or experience on international projects is a plus. • Experience estimating benefits and measuring automation results is a plus.

🏖️ Benefits

• An environment conducive to learning and professional growth • Performance evaluations and feedback focused on continuous development • Meal and/or food allowance • Medical and dental insurance for you and your family • Pharmacy benefits with discounts on medications • Childcare assistance in accordance with current policy • Gym membership benefit • Partnership with SESC for cultural and leisure activities • Partnerships for language and technology studies, as well as access to a course platform • Payroll-deducted loans at attractive rates • Financial education program • Corporate University and learning tracks • Referral program with opportunities for prizes and bonuses • Group life insurance