Quantanite
B2B • SaaS • Customer Service
Quantanite is a leading provider of outsourced digital services that integrates people and advanced technologies to enhance customer experience and operational efficiency. Specializing in voice, email, and chat-based customer support, data management, and AI-driven recruitment solutions, Quantanite aims to optimize business processes and improve customer satisfaction. They offer a range of services including data annotation, transcription, and human resource solutions, all designed to help businesses attract more customers and streamline their operations.
Associate Operations – Part Time / Contract
Job not on LinkedIn
4 hours ago
Quantanite
B2B • SaaS • Customer Service
Quantanite is a leading provider of outsourced digital services that integrates people and advanced technologies to enhance customer experience and operational efficiency. Specializing in voice, email, and chat-based customer support, data management, and AI-driven recruitment solutions, Quantanite aims to optimize business processes and improve customer satisfaction. They offer a range of services including data annotation, transcription, and human resource solutions, all designed to help businesses attract more customers and streamline their operations.
📋 Description
• Convert information from source documents (e.g., PDFs, images, handwritten notes, websites) into the company’s internal database or content management system. • Verify that all items, descriptions, prices, and options are accurately captured and reflect the source material exactly. • Follow established guidelines for data entry, formatting, and structuring items to ensure consistency and readability within the digital system. • Review completed transcriptions for spelling, grammar, punctuation errors, and data inconsistencies to ensure a clean, error-free output. • Utilize transcription software, word processing programs, and the company’s specific data entry tools efficiently. • Identify and resolve discrepancies, inconsistencies, or missing information by conducting basic research or seeking clarification from the appropriate team members. • Manage workload effectively to meet daily or weekly production and quality standards. • Meet daily expectations/KPIs as assigned with efficiency and quality.
🎯 Requirements
• Graduate from any discipline (or pursuing master’s). • Freshers eligible. • Basic English proficiency (Listening/Reading/Writing/Speaking – Intermediate). • Strong attention to detail. • Good command of Google Sheets, Docs, and Forms. • Basic mathematical skills (addition, subtraction, multiplication, division). • Cognitive ability and willingness to learn. • Effective communication skills. • Discipline, teamwork, and adaptability to changing shifts.
🏖️ Benefits
• Comprehensive Training: Tools, resources, and ongoing support for your success. • Collaborative Culture: A people-first environment valuing diversity, inclusion, and teamwork. • Global Impact: Partner with leading global brands to deliver exceptional results. • Perks and Benefits: Provident Fund • Work From Home
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