Marketing Operations Manager

November 19

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Quantum Metric

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SaaS • Analytics • Enterprise

Quantum Metric is a digital analytics platform designed to assist business, technology, and analytics teams in understanding and optimizing digital experiences. The platform offers a range of capabilities, including session replay, AI-powered session summarization, dashboards, journey analysis, and monitoring and alerts. Quantum Metric helps businesses surface and quantify friction points, visualize user interactions, and improve page performance. With features such as mobile app analytics, segment building, and performance monitoring, the platform provides comprehensive insights into customer behavior and technical issues. Quantum Metric caters to a variety of industries, including retail, financial services, travel and hospitality, telco, gaming, and healthcare, and is trusted by leading enterprises to improve customer satisfaction and drive revenue growth.

501 - 1000 employees

Founded 2015

☁️ SaaS

🏢 Enterprise

💰 $200M Series B on 2021-01

📋 Description

• Build, QA, and deploy end-to-end campaigns and nurture automations, delivering on-time, error-free launches • Enforce data hygiene and tracking through UTMs, SFDC Campaigns, segmentation lists, our content asset table • Preserve database integrity through clean list imports, deduplication, normalization, and updates using tools such as Dataloader and Clay • Manage, test, and troubleshoot integrations across connected systems • Monitor HubSpot workflow automations, implement fixes, and document changes

🎯 Requirements

• Bachelor’s degree in Marketing, Business, Information Systems, or a related field, or equivalent practical experience • 3–5 years of hands-on experience in B2B enterprise SaaS marketing operations • Advanced proficiency in HubSpot Marketing Hub (Enterprise), including workflows, email builder, forms, segmentation, and launch QA • Intermediate proficiency in Salesforce (SFDC), including Campaigns/Campaign Members, object/field relationships, and basic reporting/dashboards • Proven experience with Salesforce Dataloader (or similar) for bulk imports/updates, deduplication, and data normalization • Strong data governance skills, including UTM standardization, field mapping, validation, and list management • Ability to administer and troubleshoot integrations across third-party tools (e.g., HubSpot, SFDC, Zapier, etc.) • High proficiency in Google Sheets (e.g., VLOOKUP, pivot tables, data cleanup) and comfort working with CSVs • Excellent communication and documentation skills, with the ability to manage intake and SLAs in Asana and Slack and partner cross-functionally • Meticulous attention to detail, strong process orientation, and the ability to prioritize in a fast-moving environment • Travel: occasionally for team on-sites

🏖️ Benefits

• Medical, Dental, Vision Insurance (99% Medical base plan paid by the Company) • FSA, DCFSA, and HSA accounts • Employee Assistance Programs (EAP) • Telehealth options • Voluntary Life & AD&D, STD, LTD, Critical Illness and Accident • Healthy Rewards – Discount Programs • Discounts on Pet Insurance • 401k (with employer match) and Options / Equity • 13 company holidays • Unlimited Paid Time Off • Sick leave • Parental/Adoption Leave • One-time stipend for work-at-home employees • Monthly business expense stipend • Flexible work environments • Employee Discount Program (Perks at Work) • Employee Referral Program • Lead Referral Program • MacBook and awesome swag delivered to your door • RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)