Quality Assurance Engineer

🔥 3 hours ago

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QuantumLoopAi

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2023

🏥 Healthcare

🤖 Artificial Intelligence

☁️ SaaS

💰 $2M Convertible note on 2025-02

Healthcare • Artificial Intelligence • SaaS

QuantumLoopAi is an AI healthcare software company that provides EMMA, an AI receptionist built specifically for NHS GP (general practice) surgeries. EMMA answers every patient call instantly, handles hundreds of simultaneous calls, integrates with consultation tools, supports multiple NHS languages, and is DTAC-certified. The platform aims to eliminate phone queues, free reception staff for face-to-face care, improve patient access and satisfaction, reduce reception costs, capture richer call data for clinicians, and is deployed across many NHS GP practices and PCNs.

📋 Description

• Build and maintain automated test coverage across backend services and the frontend, ensuring new features ship without breaking existing behaviour. • Integrate tests into CI pipelines so quality checks run automatically on every change. • Work with engineers to turn real-world failures into permanent regression tests. • Build and run outbound-call automation that places test calls through the live voice pipeline, simulates realistic caller scenarios, and validates the platform's behaviour from start to finish. • Test the speech-to-text (STT) layer — measuring transcription accuracy and how reliably the platform understands callers. • Test the text-to-speech (TTS) layer — validating pronunciation, naturalness, and that the voice output behaves correctly. • Run regression testing across multiple conversation flows and catch behavioural drift after changes. • Evaluate calls against conversational quality dimensions — accuracy, tone, flow adherence, understanding, hand-off between stages, summaries, outcome handling, call control, and avoiding unnecessary repetition. • Reproduce, document, and track defects through to resolution, writing clear reproduction steps from real call examples. • Work with engineers, prompt authors, and the operations team to identify quality issues and build permanent test coverage around them.

🎯 Requirements

• 4+ years of hands-on experience in QA automation or software testing with a strong automation focus. • Strong hands-on Python — you write, debug and maintain test scripts daily, not occasionally. • Experience writing and maintaining automated test suites across both API and UI layers. • Comfortable testing REST APIs and working with structured data (JSON). • Experience with automated web and UI testing frameworks. • Familiarity with version-control workflows (Git) and continuous-integration pipelines — you have integrated automated tests into CI/CD. • Solid grasp of QA methodology — test design, regression strategy, and the defect lifecycle. • Excellent attention to detail and clear written communication. • Comfortable working remotely and aligning to UK business hours (9:00 AM to 6:00 PM GMT/BST).

🏖️ Benefits

• Competitive package depending on experience • Potential share options • Professional development including conference attendance and CPD support • The opportunity to own test automation for a live voice AI platform at one of the UK's fastest-growing healthtech companies • Remote working with a collaborative, high-ownership engineering culture • Direct collaboration with engineering, AI/ML and product teams