Tier 3 Azure Engineer - MSP Experience Required

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March 31

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Quard Intel

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B2B • Recruitment • SaaS

Quard Intel is a remote staffing service that connects professionals with multinational corporations, facilitating employment opportunities across various sectors. The company focuses on matching skilled workers with suitable jobs to enhance their professional growth while providing companies access to a talented global workforce. Quard Intel offers both part-time and full-time roles, promoting flexible working hours and competitive salaries, ultimately aiming to streamline the hiring process for both candidates and employers.

11 - 50 employees

Founded 2007

🤝 B2B

🎯 Recruiter

☁️ SaaS

📋 Description

• This is a remote position. • Azure & Cloud Infrastructure Projects & Support: Design, implement, and manage Microsoft Azure solutions, including virtual machines, storage, networking, and security. • Provide Azure Active Directory, Intune, and M365 support and optimization. • Assist in cloud migration projects and hybrid cloud infrastructure deployment. • Troubleshoot Azure-related Tier 3 support issues and optimize cloud performance. • Networking & Security: Design, deploy, and support routers, firewalls, access points, and other networking hardware. • Configure and manage VPNs, VLANs, and network security policies. • Provide Tier 3 support for complex networking issues. • Assist in network monitoring, incident response, and compliance projects. • RMM, Endpoint Security & Cybersecurity Solutions: Lead projects and support for RMM Syncro, ensuring automation, patching, and monitoring are optimized. • Manage and support Barracuda Email Protection and XDR software. • Assist in cybersecurity assessments, compliance, and risk mitigation projects. • Implement and maintain endpoint security solutions, SIEM tools, and threat intelligence strategies. • IT Projects & Technical Support (Tier 3): Provide Tier 3 escalation support, troubleshooting complex technical issues across cloud, network, and security environments. • Collaborate with internal teams and vendors to deliver high-quality project implementations. • Document technical configurations, troubleshooting steps, and project outcomes in interne...

🎯 Requirements

• 5+ years of experience in IT infrastructure, systems architecture, or a similar role within an MSP. • Microsoft Azure expertise (Azure AD, Virtual Machines, Networking, Intune, M365). • Strong knowledge of networking (routers, firewalls, access points, VLANs, VPNs, DNS, DHCP). • Experience with Barracuda Email Protection, XDR solutions, and cybersecurity tools. • Proficiency in RMM platforms (preferably Syncro) and automation. • Strong understanding of Windows Server, Active Directory, and PowerShell scripting. • Familiarity with SIEM, endpoint protection, and compliance frameworks (NIST, CIS, SOC2). • Excellent troubleshooting and Tier 3 support skills. • Strong documentation and communication skills. • Cybersecurity certifications (CISSP, CEH, Security+ or similar) are a plus. • Microsoft Azure Certifications (AZ-104, AZ-305, or similar). • Networking Certifications (CCNA, Network+, Fortinet, or similar). • Experience with Barracuda security solutions and XDR platforms.

🏖️ Benefits

• General Work Hours: US Work Hours. • Location: Fully Remote. • Competitive remuneration and international exposure. • Flexible work schedule and remote work options. • Professional development opportunities. • Collaborative and creative work environment.