Quartile
201 - 500 employees
🛍️ eCommerce
🤖 Artificial Intelligence
Advertising • eCommerce • Artificial Intelligence
Quartile is the world’s largest retail media optimization platform, offering advanced advertising solutions for e-commerce businesses. Using six patented machine learning technologies, Quartile automates and optimizes ads across various marketing channels, including Amazon, Google, and social media platforms. The company empowers over 5,300 brands and sellers worldwide, managing over $2 billion in annual ad spend. With a flat-rate fee structure and comprehensive campaign management capabilities, Quartile helps businesses achieve sales growth through strategic insights and cutting-edge AI-driven technology.
Business Operations Manager, Customer Strategy
🔥 7 minutes ago
🗣️🇧🇷🇵🇹 Portuguese Required
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Quartile
201 - 500 employees
🛍️ eCommerce
🤖 Artificial Intelligence
Advertising • eCommerce • Artificial Intelligence
Quartile is the world’s largest retail media optimization platform, offering advanced advertising solutions for e-commerce businesses. Using six patented machine learning technologies, Quartile automates and optimizes ads across various marketing channels, including Amazon, Google, and social media platforms. The company empowers over 5,300 brands and sellers worldwide, managing over $2 billion in annual ad spend. With a flat-rate fee structure and comprehensive campaign management capabilities, Quartile helps businesses achieve sales growth through strategic insights and cutting-edge AI-driven technology.
📋 Description
• Own the full project backlog (~22 active projects) in a single source of truth: status, priority, sponsor, and impact — kept live and visible at all times • Hold priority under pressure across competing demands and multiple stakeholders • Run a single intake for field needs and eliminate ad-hoc parallel requests • Prioritize with judgment rather than by who asks loudest • Translate CS vision into clear, actionable requirements • Map processes across the organization to determine what should be built with technology or AI — and what should not • Drive rollout with the champion network and ensure real adoption — not just launch • Unblock work with the AI Build Team and Science • Maintain the progress dashboard tracking headcount, cost, churn/NRR, adoption, and other key KPIs • Report on program impact monthly to CS leadership
🎯 Requirements
• Fluent in Portuguese and English — both written and spoken • Exceptional with senior stakeholders — comfortable and credible with VPs and C-level; reads the room at the top table • Equally at ease with a junior CSM and with executives — navigates the full organization • Genuinely good with people — well-liked, builds trust quickly, strong relationship builder • Integrator mindset — a connector who makes things happen across teams; worldly and practical, not a technician • Strong stakeholder management skills — holds priority under pressure across competing demands
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