Onboarding Analyst

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🕒 October 15, 2025

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Quattrus

WebsiteLinkedInAll Job Openings

11 - 50 employees

☁️ SaaS

🤝 B2B

🏢 Enterprise

SaaS • B2B • Enterprise

Quattrus is a software house that provides a SaaS management suite designed to help organizations plan, monitor and achieve strategic results. Its platform centralizes KPI and OKR tracking, dashboards, action-plan (PDCA) management, project prioritization and variable compensation/commission management, with rapid implementation, customization options and customer success services. Quattrus serves companies of all sizes (primarily B2B) in Brazil and abroad and reports metrics such as +50k licenses, +100k action plans, +400k indicators/OKRs and +20k trained managers.

📋 Description

• Lead the customer onboarding process during the first 3 months • Support initial system usage training and best practices for management • Ensure onboarding milestones (activation, initial KPIs, minimum adoption) are achieved • Document customer information for a structured handover to ongoing Customer Success • Act as the link between the customer, sales, and support during the initial period • Monitor engagement and prepare progress reports • Prepare customer management for transfer to Quattrus Customer Success (CS).

🎯 Requirements

• Bachelor's degree • Technologist • Technical education • Spanish (level 2) • English (level 2) • Microsoft Office (level 3) • Proactivity (level 3) • Communication (level 3)

🏖️ Benefits

• Expense allowance • On-site cafeteria • Variable compensation