Quality Engineer

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🔥 19 minutes ago

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Quavo Fraud & Disputes

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

💼 Consulting

🛡️ Insurance

📦 Logistics

Consulting • Insurance • Logistics

Quavo Fraud & Disputes is a provider of dispute and fraud management solutions for financial institutions. Its SaaS platform (QFD®) and Dispute Resolution Experts (DRE™) combine automation, agentic AI, advanced analytics, and integrations to accelerate card dispute resolution, reduce losses, ensure regulatory compliance, and improve customer experience for banks, credit unions, fintechs, processors, and sponsor banks.

📋 Description

• Thoroughly develop and execute test plans that exceed defined Acceptance Criteria. • Ensure product quality in all areas; e.g., functionality, reliability, performance, UX. • Active participant in sprint ceremonies; e.g., daily standups, refinement, pointing, retrospectives, etc. • Be an expert at generating creative ideas to test the product. • Test throughout the entire development life cycle; e.g., finding bugs in requirements • Adhere to quality and industry regulatory requirements. • Monitor and Report on project status to help drive release readiness. • Constantly improving the quality of the software and how to do so efficiently and effectively. • Regularly contribute to Confluence to facilitate collaboration of knowledge. • Engages with Quality Assurance, Infrastructure, Onboarding, Services, Product, and Client Experience to drive quality. • Investigate customer complaints and product issues. • Ensure ongoing compliance with quality and industry regulatory requirements.

🎯 Requirements

• Bachelor’s Degree in computer science/related field or equivalent industry experience with a proven exemplary track record • Quality/Testing Certification • Strong organizational skills • Technical Aptitude to learn quickly, problem-solve, and self-driven approach • Meticulous attention to detail • Must work well on a team in a fast-paced and deadline-driven environment • Excellent written and verbal communication skills • Not afraid to ask questions • Ability to think outside the box. • Preferred: Experience in test automation, scripting, and software development. • Preferred: Experience in the Fintech industry. • Preferred: Experience using Confluence, SharePoint, PEGA, and JIRA

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Professional development