Senior Product Manager – Data/API

🔥 9 minutes ago

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Quavo Fraud & Disputes

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

☁️ SaaS

🏦 Banking

📋 Compliance

SaaS • Banking • Compliance

Quavo Fraud & Disputes is a provider of dispute and fraud management solutions for financial institutions. Its SaaS platform (QFD®) and Dispute Resolution Experts (DRE™) combine automation, agentic AI, advanced analytics, and integrations to accelerate card dispute resolution, reduce losses, ensure regulatory compliance, and improve customer experience for banks, credit unions, fintechs, processors, and sponsor banks.

📋 Description

• Define product strategy, roadmap, and priorities for data platform and API-driven capabilities • Own the definition and lifecycle of data products and APIs, including versioning, scalability, and long-term maintainability • Define target consumers (internal teams, developers, partners), integration use cases, and business impact • Define API contracts, data schemas, and integration patterns to ensure consistency, usability, and extensibility • Treat developers and integration partners as primary customers, improving developer experience, documentation, and ease of integration • Guide prioritization and tradeoff decisions balancing scalability, performance, latency, reliability, and business value • Partner closely with engineering and data teams to deliver data pipelines and APIs, stepping in as needed to unblock progress and ensure delivery stays on track • Define and manage SLAs, performance expectations, and reliability standards for data and API products • Communicate product vision, strategy, and roadmap to internal teams and external stakeholders, including technical and non-technical audiences • Partner with Product Marketing and commercial teams to support go-to-market and adoption of data and API products • Engage with internal and external consumers to gather feedback, validate integration use cases, and continuously improve platform usability • Define and monitor key metrics such as API adoption, usage, latency, reliability, and integration success rates • Ensure data governance, security, and regulatory considerations are incorporated into product decisions • Leverage AI tools to accelerate research, analysis, and product development workflows

🎯 Requirements

• 7+ years in a Product Manager or similar role, with demonstrated experience shipping data products in collaboration with engineering teams • Experience leading product work across strategy, prioritization, and delivery • Experience building and managing platform, data, or API products (distinct from primarily UI-driven or SaaS application features) • Strong understanding of data systems, including data pipelines, data modeling, and distributed systems concepts • Working knowledge of API design (e.g., REST), data integration patterns, and system interoperability • Ability to reason about system and product tradeoffs (e.g., latency vs consistency, batch vs real-time processing) • Ability to partner effectively with engineering and data teams on technical product decisions and architecture-level discussions • Strong analytical thinking and comfort using data to inform decisions • Ability to lead cross functional teams and drive alignment in complex environments • Demonstrated ability to operate with high ownership and drive outcomes in ambiguous environments • Experience in regulated or risk-sensitive domains, preferably within fintech • Working knowledge of AI/ML concepts and experience contributing to data-intensive or AI-driven products • Excellent presentation, interpersonal and written/verbal communication skills (listening, verbal, and written) skills to tailor information and communication style to different audiences including senior leadership. • Comfortable with autonomy and ambiguity; able to self-direct work and deliver results independently in a high-demand, fast-paced environment without close supervision.

🏖️ Benefits

• health insurance • retirement plans • paid time off • flexible work arrangements • professional development