Manager, Product Performance Standards

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July 8

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Que

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Retail • eCommerce • Wellness

Que is a company that designs innovative and sustainable products aimed at enhancing everyday experiences. Notable products include insulated bottles that maintain drink temperatures and collapsible bottles that offer convenience without compromising hydration needs. Que emphasizes environmental responsibility and aims to provide useful solutions for consumers while contributing positively to the planet.

1 - 10 employees

Founded 2016

🛒 Retail

🛍️ eCommerce

🧘 Wellness

📋 Description

• OUR STORY • Quince was started to challenge the existing idea that nice things should cost a lot. Our mission was simple: create an item of equal or greater quality than the leading luxury brands and sell them at a much lower price. • OUR VALUES • Customer First. Customer satisfaction is our highest priority. • High Quality. True quality is a combination of premium materials and high production standards that everyone can feel good about. • Essential design. We don’t chase trends, and we don’t sell everything. We’re expert curators that find the very best and bring it to you at the lowest prices. • Always a better deal. Through innovation and real price transparency we want to offer the best deal to both our customers and our factory partners. • Environmentally and Socially conscious. We’re committed to sustainable materials and sustainable production methods. That means a cleaner environment and fair wages for factory workers. • OUR TEAM AND SUCCESS • Quince is a retail and technology company co-founded by a team that has extensive experience in retail, technology and building early stage companies. You’ll work with a team of world-class talent from Stanford GSB, Google, D.E. Shaw, Stitch Fix, Urban Outfitters, Wayfair, McKinsey, Nike etc. • ROLE OVERVIEW • At Quince, every detail matters—especially when it comes to long-term product performance. We’re hiring a full-time Manager of Product Performance Standards to own and implement the performance quality system that governs every stage of development, from New Product Concept (NPC) through Product Launch. • Your mission: build and enforce collection-level quality standards that ensure every product we launch meets Quince’s bar for durability, functionality, and consistency. You’ll define what to test, when to test, and how to make go/no-go decisions based on data—not guesswork. • WHAT YOU’LL DO • Own Quality Performance Standards from Concept to Launch – Lead the definition and enforcement of performance quality standards across the full development process—from early product briefs (NPC) through final production approval. • Set Collection-Level Standards – Write test specification frameworks by product type (e.g., linen shirts, knit joggers, outerwear). Establish clear targets for pilling, shrinkage, tensile strength, colorfastness, seam durability, and other key metrics. • Build the Testing Standards Library for Product Development – Develop a structured system of performance requirements—organized by product family—with test methods, pass/fail thresholds, and historical benchmarks. • Define Quality Gates at each Product Development Step – Establish required tests and checkpoints by round (e.g., yarn testing, PPS, TOP). Determine what must pass before proceeding to the next development phase or launch. • Integrate Testing into Development Workflow – Collaborate with PD, Tech, and Sourcing to ensure performance testing is embedded in calendars, round reviews, and vendor requirements—not treated as a late-stage check. • Manage Lab Testing in Product Development – Build aligned test panels, coordinate testing timelines, and ensure sample submissions and retests happen on time, tied to each stage of the development cycle. • Systematize and Scale – Build reusable templates and SOPs for the Quince Product Development team and collaborate with the QA team to ensure QC and Vendor adoption of quality testing frameworks across future collections.

🎯 Requirements

• 8+ years in product quality, testing, and QA—ideally across apparel, accessories, and/or home • Ownership experience in building or managing category-level quality specs from concept to launch • Expertise in ASTM, AATCC, and vendor-facing testing protocols • Proven ability to set quality standards and interpret test results to make business-critical decisions • Strong documentation, system design, and cross-functional communication skills • Analytical, detail-oriented, and able to scale standards through process and tools

🏖️ Benefits

• Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. • If you require reasonable accommodation during any part of the application or interview process, please contact accommodations@onequince.com. We are committed to ensuring an inclusive and accessible hiring process for all candidates.