Customer Documentation Manager

🕒 October 30, 2025

🏢🏡 Augsburg – Hybrid

⏰ Full Time

🟢 Junior

👔 Manager

🗣️🇩🇪 German Required

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Logo of Quest One

Quest One

WebsiteLinkedIn

501 - 1000 employees

Founded 1997

⚡ Energy

🔧 Hardware

🤝 B2B

Energy • Hardware • B2B

Quest One is a global hydrogen technology company (formerly H-TEC SYSTEMS) that develops and manufactures PEM electrolyzers and electrolysis stacks for the production of green hydrogen. The company designs modular and large-scale systems (e. g. , ME450, Modular Hydrogen Platform) and operates automated production facilities (Gigahub) to supply industrial, mobility and energy customers. Quest One partners with engineering and energy firms to deploy electrolyzers for power-to-hydrogen, mobility refuelling, and grid/sector-integration projects with a stated mission to cut emissions through scalable green hydrogen solutions.

📋 Description

• You take overall responsibility for customer documentation and ensure completeness and on-time delivery. • You coordinate internal operating manuals and external supplier documents into a unified, comprehensive documentation package. • You proactively request missing documents and ensure project closings and invoicing are not delayed. • You establish a clear customer documentation process and work closely with all relevant departments. • You use XML-based authoring systems and standardization and modularization approaches to efficiently create and maintain documentation. • With your expertise in risk assessment, CE certification, ATEX, pressure equipment and supplier documentation, you ensure compliance with legal requirements.

🎯 Requirements

• You have completed training, further education or a degree in one of the following fields: Engineering, Technical Documentation, Technical Authoring, or you hold a technician qualification. • You have relevant professional experience in documenting process engineering plants/systems. • You have knowledge of XML-based authoring systems as well as standardization and modularization approaches in technical documentation. • Ideally, you have experience in risk assessments, pressure equipment, ATEX, material test certificates, supplier documentation and CE certifications. • You handle customer and compliance documentation with confidence. • You are a team-oriented individual with an independent, meticulous and committed working style. • You have excellent written and spoken German and English skills.

🏖️ Benefits

• Flexible working arrangements for a good work-life balance • Regular updates and transparent communication in our town-hall meetings • Buddy program during onboarding • Beverages, fruit and a company bike via JobRad for a green commute.

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