Field Operations Manager

Job not on LinkedIn

🕒 July 28

🇪🇸 Spain – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

⚙️ Operations

👻 Ghost score 34%

infoinfo

🗣️🇪🇸 Spanish Required

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Logo of Quiktrak, LLC

Quiktrak, LLC

201 - 500 employees

Founded 1991

💼 Consulting

📦 Logistics

⚖️ Legal

Consulting • Logistics • Legal

Quiktrak, LLC is a provider of field inspection, verification, inventory auditing, and property data collection services, combined with risk-management and auditing software. The company serves equipment leasing, commercial lending, wholesale credit, and floor-plan financing clients, balancing automation and human field inspectors to reduce risk and increase visibility across auditing and verification workflows.

📋 Description

• Meet client-defined customer care tasks and promptly resolve field-force deployment issues • Listen to clients and provide high-quality support • Formulate, organize, and assign monthly work plans for the field team • Allocate resources to projects based on location, availability, and client needs • Recruit, onboard, and expand the field service provider network to close geographic coverage gaps • Track KPIs and monitor adherence to monthly schedules • Implement strategies to ensure compliance with agreed SLAs • Control budgets, monitor expenses, and implement cost-saving initiatives where possible • Ensure adherence to legal, regulatory, safety, client, and process requirements • Identify bottlenecks and standardize procedures for operational efficiency • Improvise solutions for issues arising during daily operations and field tasks • Work closely with the EMEA Operations Manager, team members, and IT accounts across Europe • Supervise and support internal teams, including RAMs and auditors • Network with customer stakeholders and develop working relationships

🎯 Requirements

• 8+ years of experience • Professional office experience • Effective use of Microsoft Office tools • Ability to learn custom in-house software • Ability to oversee and improve client-defined operational processes • Ability to reduce cost of service (COS) • Strong management skills to supervise and support internal teams, including RAMs and auditors • Self-motivated and able to manage time and priorities while working from home • English and Spanish, spoken and written, required • Strong communication and active listening skills • Ability to multitask and work under pressure and tight deadlines • Ability to network with customer stakeholders and develop excellent working relationships • Bachelor’s or Master’s degree in computer science, Information Technology, or a related field

🏖️ Benefits

• Work from home opportunity • Remote position • Global office culture • Opportunity to work with global teams across Europe and EMEA • Professional development through learning new software and processes

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