Truckload Transportation Coordinator

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Quince

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2018

🛍️ eCommerce

🛒 Retail

👗 Fashion

eCommerce • Retail • Fashion

Quince is a direct-to-consumer e-commerce retailer offering affordable luxury essentials across apparel, home goods, bedding, beauty, and accessories. The company emphasizes high-quality materials (cashmere, European linen, leather, silk), a factory-direct model to keep prices low, sustainable practices, and long return policies. Quince sells men's and women's clothing, baby and kids items, furniture and home decor, and lifestyle products through an online storefront with focus on honest pricing and value.

📋 Description

• Plan and book daily truckload movements • Dynamically adjust truck size, routing, and consolidation decisions based on volume, cut times, and service requirements • Ensure loads are tendered, accepted, dispatched, and delivered on time • Negotiate contracted and spot rates with carriers • Secure spot capacity when contracted options are unavailable or suboptimal • Maintain rate cards and spot rate benchmarks by lane and equipment type • Track all assigned loads from pickup through delivery • Proactively identify risks (late pickups, missed appointments, breakdowns, capacity failures) • Coordinate recovery plans with carriers, FCs, and downstream partners • Escalate high-impact risks with clear mitigation options and tradeoffs • Provide weekend or after-hours support when needed • Balance service-level commitments with cost efficiency on a daily basis • Identify recurring cost drivers and performance issues by lane or carrier • Support continuous improvement efforts related to lane design, carrier mix, and tender strategy • Ensure accurate load status updates in TMS and internal systems • Validate carrier confirmations, PODs, and delivery timestamps • Support reporting on on-time performance and cost

🎯 Requirements

• Highly self-motivated with a strong sense of ownership • Strong critical thinker who can evaluate tradeoffs and make sound decisions with incomplete information • Comfortable operating in fast-paced, dynamic environments with changing daily plans • Clear, concise communicator who can escalate issues with context and proposed solutions • Experience in transportation, logistics, supply chain, or operations (preferred) • Exposure to truckload transportation (FTL, LTL, dry van, box truck) (preferred) • Experience working with TMS, carrier portals, or operational tracking tools (preferred) • Familiarity with freight terminology, equipment types, or rate structures (preferred) • Background in operations-heavy roles (dispatch, warehouse ops, field ops, customer ops) (preferred)

🏖️ Benefits

• Health insurance • 401(k) • Paid time off • Flexible work arrangements