Fulfillment and Accreditation Manager

🕒 May 20

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Quint

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2002

🤝 B2B

📱 Media

💰 $5.5M Corporate Round on 2018-01

B2B • Event Management • Media

Quint is the industry leader in providing cutting-edge event solutions. This is where your event growth takes off. With our unique, multi-step approach to successful program launch, selling, and execution, Quint is the expert in bringing more to growth-focused event organizers and attendee experiences.

📋 Description

• Lead end-to-end accreditation and fulfillment operations for 20+ MotoGP events annually. • Manage credentialing workflows for staff, guests, vendors, media, hospitality clients, partners, and stakeholders. • Own timelines, submissions, approvals, audits, reporting, and distribution schedules. • Lead accreditation systems, credential printing platforms, and related technology. • Implement software, workflows, templates, SOPs, training materials, reporting, and documentation. • Work with circuits, promoters, governing bodies, and security teams on accreditation compliance. • Manage physical fulfillment, including inventory, quality control, shipping, distribution, package assembly, credential preparation, guest packages, and working credentials. • Coordinate with creative and production teams on credential design, signage, and print assets. • Oversee credential production, including badge printing, hardware, access verification, data accuracy, scanners, and accreditation center setup. • Maintain timelines, schedules, staffing plans, operational documents, inventory records, and distribution trackers. • Partner with Guest Communications, Guest Services, Operations, Commercial, Hospitality, Marketing, Partnerships, Security, and Event Delivery. • Lead accreditation center setup, operations, and tear-down at MotoGP events globally. • Lead on-site credential printing, distribution, troubleshooting, check-in, and access resolution. • Ensure materials, hardware, printers, scanners, and supplies are operational. • Provide high-touch service to VIP guests, partners, media, teams, staff, and stakeholders. • Manage vendors, support broader event operations, and troubleshoot issues in real-time. • Ensure compliance with data security, privacy, and operational policies. • Lead event staff, temporary labor, and vendors, including training, coaching, reporting, debriefs, and improvement.

🎯 Requirements

• 5+ years’ experience in accreditation, credentialing, ticketing, fulfillment, or event operations. • 3+ years’ experience managing full-time, part-time, temporary, or contract labor. • Direct experience with accreditation systems, credential printing software, access workflows, and physical fulfillment required. • Experience implementing credential printing and accreditation platforms required. • Strong understanding of ticketing, inventory management, fulfillment logistics, and distribution. • Experience coordinating with venues, circuits, promoters, governing bodies, vendors, and internal teams. • Motorsport, new event launch, venue onboarding, or temporary event infrastructure experience preferred. • Bachelor’s degree in Event Management, Hospitality, Business, Operations, or related field preferred. • Advanced Excel, project management software, ticketing systems, and accreditation platform skills. • Spanish and English proficiency required; Italian strongly preferred. • Current and ongoing right to work in Spain required.

🏖️ Benefits

• Requires flexibility to work long hours, evenings, weekends, and international travel up to 30% • Extensive walking and standing for periods greater than 12 hours while on-site