Qureos
11 - 50 employees
Founded 2021
👥 HR Tech
☁️ SaaS
🤖 Artificial Intelligence
HR Tech • SaaS • Artificial Intelligence
Qureos is an AI-driven recruitment platform and hiring SaaS that accelerates time-to-hire for employers across the Middle East and South Asia. It provides instant talent sourcing (claiming candidate search in 5 seconds), an applicant tracking system (or integrations with existing ATS), talent insights and screening tools, and an AI hiring assistant called Iris that automates sourcing and vetting. Qureos serves enterprise and high-volume hiring use cases across industries (aviation, manufacturing, finance, retail, tech, healthcare, construction, hospitality, oil & gas, logistics, education and more) and offers employer-facing hiring resources and productivity tools (job description and interview generators, calculators, templates). The company recently raised $5M to scale its recruiting product and regional operations.
Travel Live Chat Agent
🔥 7 minutes ago
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Qureos
11 - 50 employees
Founded 2021
👥 HR Tech
☁️ SaaS
🤖 Artificial Intelligence
HR Tech • SaaS • Artificial Intelligence
Qureos is an AI-driven recruitment platform and hiring SaaS that accelerates time-to-hire for employers across the Middle East and South Asia. It provides instant talent sourcing (claiming candidate search in 5 seconds), an applicant tracking system (or integrations with existing ATS), talent insights and screening tools, and an AI hiring assistant called Iris that automates sourcing and vetting. Qureos serves enterprise and high-volume hiring use cases across industries (aviation, manufacturing, finance, retail, tech, healthcare, construction, hospitality, oil & gas, logistics, education and more) and offers employer-facing hiring resources and productivity tools (job description and interview generators, calculators, templates). The company recently raised $5M to scale its recruiting product and regional operations.
📋 Description
• Engage with customers in a professional and friendly manner through our live chat system. • Assist customers with flight enquiries, bookings, amendments, and cancellations. • Provide accurate information and guidance on visa requirements and the application process. • Troubleshoot and resolve customer issues effectively, ensuring a high level of customer satisfaction. • Proactively identify customer needs and recommend suitable travel products and services. • Maintain up-to-date knowledge of airline policies, travel regulations, and our range of services. • Accurately document all customer interactions and transactions in our internal systems. • Collaborate with team members to ensure a consistent and high-quality customer experience.
🎯 Requirements
• Proven experience in a customer service role, preferably within a remote or live chat environment. • Exceptional written communication skills with a strong command of UK-English. • A genuine passion for the travel industry and a solid understanding of flight bookings and travel logistics. • Strong problem-solving abilities and the capacity to remain calm and effective under pressure. • Excellent organisational skills and a high degree of attention to detail. • The ability to work independently and manage your time effectively in a remote setting. • Proficiency in using standard office software and the ability to learn new platforms quickly. • A dedicated, quiet workspace and a reliable high-speed internet connection are essential. • Previous experience in the travel or tourism sector is highly desirable but not essential.
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