Senior Ops Lead, Customer Partner

🔥 9 minutes ago

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R1 RCM

10,000+ employees

Founded 2017

💼 Consulting

📦 Logistics

🏥 Healthcare

💰 Private Equity Round on 2024-07

Consulting • Logistics • Healthcare

R1 RCM is a leading provider of revenue cycle management solutions for the healthcare industry. With an emphasis on maximizing financial performance and optimizing patient care, R1 offers a comprehensive platform that integrates data analytics, intelligent technologies, and deep expertise in revenue cycle management. The company assists healthcare providers—ranging from hospitals and health systems to physician and specialty care practices—in capturing revenue opportunities, improving payer and patient cash flows, and ensuring compliance with government regulations. R1 is committed to driving cost reductions and revenue improvements while enhancing the patient experience. Their suite of services includes revenue recovery, clinical integrity, and regulatory navigation, making them a trusted partner for many top healthcare providers.

📋 Description

• Assist in the relationship management of key client counterparts • Partner with Service Delivery to deliver to client executives • Support internal efforts to improve KLAS and NPS scores • Execute the R1 strategy as a team member • Work hand in hand with internal R1 service delivery and operational teams • Support execution of action plans to improve operational performance • Collaborate on projects to improve performance metrics • Develop standardized templates for analysis and client presentations • Other duties and responsibilities as assigned

🎯 Requirements

• Bachelor's degree or equivalent experience • Minimum of 2 years of experience

🏖️ Benefits

• Competitive benefits package • Annual bonus plan at a target of 5.00%

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