Senior Service Delivery Analyst

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $65.5k - $96.9k / year

⏰ Full Time

🟠 Senior

🧐 Analyst

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R1 RCM

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2017

⚕️ Healthcare Insurance

☁️ SaaS

💸 Finance

💰 Private Equity Round on 2024-07

Healthcare Insurance • SaaS • Finance

R1 RCM is a leading provider of revenue cycle management solutions for the healthcare industry. With an emphasis on maximizing financial performance and optimizing patient care, R1 offers a comprehensive platform that integrates data analytics, intelligent technologies, and deep expertise in revenue cycle management. The company assists healthcare providers—ranging from hospitals and health systems to physician and specialty care practices—in capturing revenue opportunities, improving payer and patient cash flows, and ensuring compliance with government regulations. R1 is committed to driving cost reductions and revenue improvements while enhancing the patient experience. Their suite of services includes revenue recovery, clinical integrity, and regulatory navigation, making them a trusted partner for many top healthcare providers.

📋 Description

• Build, optimize, and maintain reporting and analytics solutions supporting Customer Operations and Service Delivery priorities • Use advanced SQL and data modeling to extract, transform, and validate data from complex revenue cycle environments • Apply Epic Clarity and revenue cycle knowledge to identify trends, defects, and process improvement opportunities • Translate analysis into clear, client-ready reporting and recommendations for both technical and non-technical audiences • Conduct account and performance reviews that surface actionable opportunities • Perform rigorous QA on metrics and reports to ensure accuracy and credibility • Own follow-up actions and drive execution against recommendations — not just analysis • Serve as a trusted analytics partner to internal teams and client counterparts • Contribute thought leadership and mentorship to grow the broader analytics function

🎯 Requirements

• 8+ years of professional experience, with strong background in revenue cycle and analytics-driven roles • Strong knowledge of healthcare revenue cycle operations (billing, claims, denials, A/R, payment posting) • Hands-on experience with the Epic Clarity data model, ideally in Resolute/Hospital Billing • Advanced SQL skills — complex joins, aggregations, transformations, and scalable query design • Experience with Snowflake, relational databases, and reporting tools such as Power BI • Proven ability to turn messy operational data into reliable, decision-ready insights • Track record presenting findings to non-technical stakeholders and/or clients • Strong attention to detail, independent judgment, and ability to manage multiple priorities • Preferred qualifications: Epic Resolute Hospital Billing certification, Data modeling experience in Snowflake, Familiarity with stored procedures / T-SQL, Prior client-facing analytics or service delivery experience, Experience mentoring analysts or building team capabilities

🏖️ Benefits

• competitive benefits package • annual bonus plan at a target of 10.00%