Team Lead, Customer Service

Job not on LinkedIn

November 25

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Logo of R1 RCM

R1 RCM

Healthcare Insurance • SaaS • Finance

R1 RCM is a leading provider of revenue cycle management solutions for the healthcare industry. With an emphasis on maximizing financial performance and optimizing patient care, R1 offers a comprehensive platform that integrates data analytics, intelligent technologies, and deep expertise in revenue cycle management. The company assists healthcare providers—ranging from hospitals and health systems to physician and specialty care practices—in capturing revenue opportunities, improving payer and patient cash flows, and ensuring compliance with government regulations. R1 is committed to driving cost reductions and revenue improvements while enhancing the patient experience. Their suite of services includes revenue recovery, clinical integrity, and regulatory navigation, making them a trusted partner for many top healthcare providers.

10,000+ employees

Founded 2017

⚕️ Healthcare Insurance

☁️ SaaS

💸 Finance

💰 Private Equity Round on 2024-07

📋 Description

• Assist in establishing and implementing departmental initiatives. • Complete performance evaluations, track time and attendance. • Troubleshoot and resolve issues with client concerns with a sense of urgency. • Train and educate staff on all necessary computer systems as well as new process changes. • Ability to exhibit professional and positive disposition with a patient centric focus.

🎯 Requirements

• High School Diploma or GED, preferred • Minimum 3 years’ experience in a healthcare call center • Minimum 1 year in a Team lead or above role in a healthcare call center

🏖️ Benefits

• Competitive benefits package • Health insurance • Paid time off • Flexible work arrangements • Professional development opportunities

Apply Now

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