Director, Client Solutions

🕒 April 14

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R3 Continuum

WebsiteLinkedInAll Job Openings

51 - 200 employees

⚕️ Healthcare Insurance

🧘 Wellness

👥 HR Tech

Healthcare Insurance • Wellness • HR Tech

R3 Continuum is a leading provider of workplace behavioral health solutions, specializing in disruption response and recovery, violence mitigation, behavioral health support, and leadership support. For over thirty-five years, R3 Continuum has been helping organizations across various industries to recover and thrive after critical incidents or disruptive events. Their services include fitness for duty evaluations, threat of violence assessments, and telebehavioral health support, all aimed at improving employee wellbeing and organizational resilience. With a strong focus on psychological safety, R3 Continuum collaborates with clients to provide tailored support that helps employees perform and recover effectively, ensuring a safe and high-performing workplace.

📋 Description

• Drive net-new business acquisition by identifying, engaging, and converting prospective clients in target markets. • Develop and execute strategic, consultative sales plans that align with R3’s growth objectives and client needs. • Leverage deep knowledge of mental health and behavioral health programs to design innovative, customized solutions for complex organizational challenges. • Build and maintain a robust pipeline of qualified opportunities through proactive prospecting, networking, and relationship development. • Partner cross-functionally with Sales, Marketing, Client Partnerships, Clinical, Product, Operations and Legal teams to ensure proposed solutions are feasible, scalable, and deliver measurable impact for clients. • Provide accurate forecasting and reporting on sales activities, pipeline status, and revenue projections to the VP of Client Solutions. • Represent R3 at industry events, conferences, and client meetings to strengthen brand presence and uncover new opportunities. • Act as a thought leader and trusted advisor in mental health and employee well-being solutions. • Champion R3’s culture and values in all client interactions and external engagements. • Travel as needed for client meetings, presentations, and industry events.

🎯 Requirements

• 7 years of consultative sales or customer relationship experience in employee benefits, mental health, behavioral health, or EAP industry required; 10 years preferred. • Proven ability to develop and close complex, consultative sales with C-suite and senior decision-makers. • Proven expertise in outbound prospecting and engaging net-new accounts • Expertise in mental health, behavioral health, EAP, or related employee benefits programs. • Strong strategic thinking and creative problem-solving skills to design tailored solutions. • Exceptional interpersonal and communication skills with the ability to influence and build trust. • Advanced understanding of pricing, solution design, and market positioning. • Highly organized with strong time management skills and ability to meet deadlines. • Proficiency in CRM tools and Microsoft Office Suite. • Demonstrated success in net-new logo acquisition, revenue growth, and meeting or exceeding sales quotas. • Proven ability to design creative, customized solutions for complex client needs.

🏖️ Benefits

• paid time off (PTO) • parental leave • paid holidays • insurance (medical, dental, vision, life, STD, LTD) • flexible schedules • a 401k program with company match • profit sharing