Lead, Data Engineering

🕒 September 30

🇮🇳 India – Remote

⏰ Full Time

🟠 Senior

🚰 Data Engineer

👻 Ghost score 17%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 45 days.
• Jobs at this company usually fill in 28 days.
• No salary listed.

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Rackspace Technology

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1998

💼 Consulting

📦 Logistics

🤖 Artificial Intelligence

Consulting • Logistics • Artificial Intelligence

Rackspace Technology is a global managed cloud services provider that designs, builds, migrates and operates multicloud, hybrid and private cloud environments for enterprises. It offers consulting, professional and managed services across cloud infrastructure, application modernization, data platforms, AI/ML (Foundry of AI/FAIR), and cybersecurity, along with managed hosting, colocation and platform integrations with major hyperscalers. Rackspace serves regulated and mission-critical industries with a focus on security, compliance, cost optimization and operational reliability.

📋 Description

• Lead and manage the Hyperion application support team • Ensure 24x7 operational availability, incident resolution, service delivery, and continuous improvement of Oracle Hyperion environments • Act as the primary escalation point for critical issues • Coordinate with business, infrastructure, vendor, Oracle support, and stakeholder teams to maintain SLAs • Lead a 24x7 Hyperion support team across shifts and geographies • Manage incidents, service requests, problem management, and change activities • Resolve Hyperion Planning, HFM, Essbase, Financial Reporting, and EPM-related issues • Monitor application health, performance, and batch processes • Drive SLA compliance, root cause analysis, and preventive actions • Manage resource planning, shift rosters, knowledge management, and team development • Support upgrades, patching, and regulatory/audit requirements

🎯 Requirements

• Strong experience in Oracle Hyperion/EPM suite (Planning, HFM, Essbase, FR, Shared Services) • Proven experience leading application support teams in a 24x7 environment • Expertise in incident, problem, and change management (ITIL) • Strong stakeholder management, communication, and escalation handling skills • Experience with production support, monitoring, and performance troubleshooting • 8+ years in Hyperion/EPM and team leadership/support management roles

🏖️ Benefits

• Equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic • Accommodation available for disabilities or special needs

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