SOC Lead, Professional Services Delivery Engineer IV

🕒 August 5

🇮🇳 India – Remote

⏰ Full Time

🟠 Senior

👷🏻‍♀️ Engineer

👻 Ghost score 43%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Rackspace Technology

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5001 - 10000 employees

Founded 1998

💼 Consulting

📦 Logistics

🤖 Artificial Intelligence

Consulting • Logistics • Artificial Intelligence

Rackspace Technology is a global managed cloud services provider that designs, builds, migrates and operates multicloud, hybrid and private cloud environments for enterprises. It offers consulting, professional and managed services across cloud infrastructure, application modernization, data platforms, AI/ML (Foundry of AI/FAIR), and cybersecurity, along with managed hosting, colocation and platform integrations with major hyperscalers. Rackspace serves regulated and mission-critical industries with a focus on security, compliance, cost optimization and operational reliability.

📋 Description

• Lead security operations in an MSSP environment using Microsoft Sentinel • Manage incident detection, investigation, response, and escalation • Conduct proactive threat hunting and detection engineering • Administer and optimize Microsoft Sentinel and Elastic Security SIEM platforms • Design and manage Elastic Cloud Serverless SIEM deployments and integrations • Develop security use cases, dashboards, alerts, and automation workflows • Maintain SOC documentation, playbooks, SOPs, and reports • Support cloud security monitoring across Azure, AWS, and GCP • Drive AI-enabled security initiatives and operational improvements • Support security audits, compliance, and governance activities • Lead and mentor SOC analysts and engineers • Manage customer engagements, service delivery, and SLA compliance • Handle and close critical P1 incidents, including deep investigation and analysis • Produce post-breach forensic incident analysis reports and conduct advanced threat hunting • Develop custom dashboards, reporting templates, and customer-specific use cases • Develop detection rules based on emerging threats and attack techniques and map threats to the MITRE ATT&CK framework • Implement automation and orchestration workflows to improve SOC efficiency • Ensure compliance with ISO 27001, SOC 2, PCI-DSS, NIST, CIS Controls, and other regulatory requirements

🎯 Requirements

• Experience leading a team of Security Operations analysts and engineers • Experience working in an MSSP in a multi-customer environment • Experience working in large-scale public cloud environments • Experience with Azure Security Centre and Microsoft Sentinel • Experience with vulnerability management tools including Qualys and Microsoft Defender • Experience with endpoint management tools including CrowdStrike and Microsoft Defender for Endpoint • Experience with GCP Security Command Centre and Chronicle • Experience with AWS Security Hub and AWS GuardDuty • Experience with Microsoft Defender XDR suite • Highly self-motivated and proactive, with attention to detail • Willingness to go above and beyond for customers • Ability to explain security concepts to technical and nontechnical audiences • Preferred certifications: Microsoft Certified: Cybersecurity Architect Expert (SC-100), Microsoft Certified: Security Operations Analyst (SC-200), AZ-500: Azure Security Engineer

🏖️ Benefits

• Equal employment opportunity • Accommodation for disabilities or special needs

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