Linux System Engineer II

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September 1

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Rackspace Technology

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SaaS • Cloud

Rackspace Technology is a leading provider of managed cloud services, offering a comprehensive range of cloud and application solutions. The company specializes in helping businesses increase efficiency and reliability through cloud adoption, application modernization, and data solutions, leveraging technologies such as AI, machine learning, and next-gen data platforms. They offer a full suite of services including consulting, application modernization, cloud security, and multicloud strategies, tailoring solutions to meet the specific needs of sectors such as healthcare, financial services, and public utilities. Rackspace Technology is known for its expertise in navigating complex cloud environments and providing advanced managed services to optimize performance and ensure compliance.

5001 - 10000 employees

Founded 1998

☁️ SaaS

📋 Description

• Requires working knowledge and experience in own job discipline and broadens capabilities • Continues to build knowledge of the company, processes and customers • Integration of security products into RMS and GES operations. • Frontline support & end-to-end management of fleet-wide security tooling within RMS customer and GES internal environments. • Engineering of internal and external capabilities & infrastructure to support security tooling. • Automation of customer lifecycle workflows. • Review & contribute to the development of technical documentation. • Development of security tooling to improve automation & enhance quality of workflows. • Assessment of environments to deploy security capabilities. • Perform audit / QC of targeted environments through monitoring & report on agent coverage status. • Fleet Management lifecycle (patches, upgrades). • Provide technical guidance for RMS teams & RMS customers; support meetings / calls as required. • Validate & advise on supported RMS customer architectures; handle customer deviations from supported architectures. • Manage early access product releases & provide SME for development & product teams. • Ability to diagnose & rectify the most complex server & system issues. • Due to 24/7/365 Security Operations Center operation, available for out-of-hours work on occasion. • Systems Thinking: assists with a whole systems approach to analyzing issues • Idea Creation: provides ideas and designs new solutions, methods and products to update what existed prior

🎯 Requirements

• Building managing and maintaining physical, virtual, and cloud based infrastructure. • Scripting Techniques • Using Fleet Automation – Ansible, Jenkins • Linux Troubleshooting • Antivirus • Endpoint Detection and Response (EDR) • Vulnerability Management • SIEM Technologies (Security Information and Event Management) • Configuration Management • Hardening standards (CIS, NIST) • Security Concepts, principles, and technologies • Compliance Frameworks (ISO27k, PCI, HiTrust, SOC1 and SOC2, etc) • Public cloud Platforms (AWS, Azure, GCP) • Ability to diagnose & rectify the most complex server & system issues • Available for out-of-hours work on occasion (24/7/365 SOC)