Content Platform Manager

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October 24

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Railbookers Group

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B2C • B2B • Transport

Railbookers Group is a travel company and tour operator that designs and sells customizable rail vacations worldwide through its brands Railbookers and Amtrak Vacations. It serves both consumers and travel advisors, offering curated itineraries, accommodations, sightseeing and dining options across luxury and overnight sleeper trains, and emphasizes simplifying complex multi-country rail journeys and sustainability.

201 - 500 employees

Founded 1972

👥 B2C

🤝 B2B

🚗 Transport

📋 Description

• Manage the full lifecycle of content ingestion, from supplier feeds and APIs to manual uploads, ensuring all information is accurate, complete, and properly formatted. • Oversee the editing, tagging, and structuring of content to ensure consistency across all platforms (websites, quotes, booking documents, internal tools). • Lead and mentor the Content Team to deliver high-quality, customer-first content, establishing best practices and performance standards. • Partner with Product, Marketing, Technology, and Operations teams to ensure content supports sales, enhances customer journeys, and drives engagement. • Oversee content management systems and tools, ensuring scalability and efficiency in handling high volumes of data and content variations. • Establish checks and workflows to ensure all published content is error-free, easy to digest, and tailored for both customers and travel agents. • Analyze content workflows, identify gaps, and implement improvements to enhance turnaround times, accuracy, and readability. • Explore and introduce new approaches (structured data, AI-powered curation, automation) to improve efficiency and content impact.

🎯 Requirements

• Bachelor’s degree in Content Management, Communications, Marketing, Business, or a related field. • 5+ years of experience in content management, digital publishing, or product content operations. • Strong knowledge of content management systems (CMS), APIs, and digital content workflows. • Exceptional attention to detail and commitment to accuracy. • Excellent written and verbal communication skills, with ability to translate complex information into clear, customer-friendly content. • Proven leadership experience managing teams and cross-functional projects. • Strong organizational and project management skills, able to manage multiple priorities in a fast-paced environment.

🏖️ Benefits

• Work from Home • Generous PTO Package • Bonus and Incentive Plans • Medical, Dental, and Vision Insurance Including Optional HSA • Gym Membership Contributions and Healthy Actions incentive (sponsored by Cigna) • Employee Assistance Program • Short-term/Long Term disability Plan • Employer sponsored Life Insurance • Employer-Matched 401(k) • Familiarization Trips (Get paid to experience our vacations!) • Employee and Family/Friend Travel Discounts • Corporate Discounts through Working Advantage • Employee Referral Bonus • Cross-Departmental and Advanced Training Opportunities • Anniversary, Birthday, and Recognition Perks • Years of Service Awards • Annual Reimbursements for Home Office (office expenses, phone, internet)