Solution Consultant – International

October 28

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RainFocus

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SaaS • Marketing • Event Management

RainFocus is a comprehensive event marketing and management platform designed to elevate in-person, hybrid, and virtual event experiences. Utilizing personalized engagement and data-driven insights, RainFocus helps clients maximize brand identity and attendee interaction. Its integrated platform supports seamless registrations, content management, and attendee engagement across all events. With a strong emphasis on security and compliance, RainFocus is a trusted partner for organizations looking to optimize their event strategies and drive growth. The company also offers a range of on-site solutions and a mobile app to enhance event experiences and streamline operations.

201 - 500 employees

Founded 2013

☁️ SaaS

💰 Series C on 2021-09

📋 Description

• Become an expert in RainFocus platform • Train client admins on the RainFocus tools and processes as necessary • Configure the RainFocus platform • Work with clients to identify business requirements and workflows • Facilitate holistic system design and architecture workshops • Identify platform configuration requirements • Identify and mitigate risks to achieve implementation success • Follow best practices for implementing RainFocus products • Consult with clients on new ideas and best practices • Document requirements, solution designs and testing plans • Provide regular updates on milestones and tasks to project managers • Provide project managers with level of effort estimates • Communicate issues and risks to project managers and leadership • Leads solution project calls and demos with clients • Balance priorities across multiple assignments • Thoroughly track tasks and complete all assignments on time • Contribute to implementation tools, processes and templates

🎯 Requirements

• Software implementation experience (2-7+ years for Solution Consultants; 7+ years for Sr. Solution Consultants) • Must be fluent in both English and Japanese • SaaS solutions delivery through platform configuration, not custom development • Experience implementing SaaS platforms for Enterprise level clients, including gathering and documenting complex requirements, configurations, and integrations • Proven success in creating efficiencies through process design, including outlining and measuring adoption, both internal and client-facing • Ability to think strategically to ensure solution supports business goals • Proven track record in delivering innovative and creative solutions • Ability to work independently, problem-solve, improvise • Perform consistently under pressure • Superior communication skills, both written and verbal • Team players only • HTML, CSS, SQL, JSON optional but preferred • Must be able to travel domestically or internationally up to 20%

🏖️ Benefits

• Competitive salaries • Competitive benefits • 401k • Generous PTO • Countless other team building activities