Payroll Support Analyst II

🔥 15 minutes ago

🌐 Mexico, Brazil – Remote

infoinfo

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Support Engineer

🚫👨‍🎓 No degree required

Where this job comes from

Posted on Ralliant's careers page, not through a job board

First seen by Remote Rocketship 15 minutes ago

Logo of Ralliant

Ralliant

5001 - 10000 employees

🏭 Manufacturing

🎖️ Defense

🏥 Healthcare

💰 $2G Debt Financing on 2025-05

Manufacturing • Defense • Healthcare

Ralliant is a global precision technologies company that develops and delivers engineered components, assemblies and systems to enable electrified and digital products. It positions itself as a partner to engineers across industries — including life‑saving medical equipment and defense systems — and emphasizes precision, manufacturing excellence, continuous improvement (the “Ralliant Business System”), and a portfolio approach to accelerate customer innovation. Ralliant communicates a focus on serving industrial and engineered end markets through manufacturing and precision technology capabilities.

📋 Description

• Process assigned portions of the payroll cycle, including new hires, terminations, status changes, direct deposit elections, and tax withholding updates • Validate timekeeping data and follow up with managers on missing, late, or unapproved timecards • Enter and verify one-time payments and calculate manual/off-cycle payments, including final pay per state termination requirements • Process and monitor garnishments, child support orders, and tax levies; ensure timely remittance • Own Tier 1 payroll customer support in ServiceNow; monitor and triage the queue within SLA • Resolve routine cases, escalate complex cases to Tier 2, and document case activity • Follow up on aging cases and confirm resolution before closing • Maintain payroll records according to retention policy and internal controls • Support quarter-end and year-end activities, including tax form verification and distribution • Identify and report process gaps or exceptions to management

🎯 Requirements

• 2–5 years of experience in payroll, accounting, human resources operations, or a comparable analytical support role • Knowledge of government wage and hour regulations • Experience with major payroll and human capital management platforms (e.g., Oracle, ADP, UKG, Paycom, Dayforce) • Proficiency in Microsoft Excel, including lookups, pivot tables, sorting, and filtering • Experience working cases or tickets within a service management platform; ServiceNow experience strongly preferred • Demonstrated discretion with confidential information and proven attention to detail in a high-volume, deadline-driven environment • Associate's degree in Accounting, Finance, Business Administration, Human Resources, or a related field, or an equivalent combination of education and experience (preferred) • Experience supporting multi-state payroll operations (preferred) • Familiarity with electronic timekeeping systems (e.g., UKG WFC, UKG Dimensions, ADP eTime & Attendance) (preferred) • Understanding of how HRIS and payroll systems integrate with general ledger and benefits platforms (preferred) • Prior experience using ServiceNow HR Service Delivery, including case templates and knowledge base (preferred)

🏖️ Benefits

• Equal opportunity employer • Reasonable accommodations for applicants with disabilities

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