Director, Information Technology – IT

🕒 May 21

🗽 New York – Remote

🗽 New York – Remote

💵 $150k - $190k / year

⏰ Full Time

🔴 Lead

👔 Director

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

RapidSOS

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2013

🔌 API

💰 $75M Venture Round on 2022-10

Emergency Services • Public Safety • API

RapidSOS is a company that connects data from various devices directly to emergency services like 911 to enhance public safety. They offer a range of products designed to provide real-time incident data to emergency communication centers and field responders, improving the speed and effectiveness of emergency response. Their solutions include call transcription, translation, and connecting safety data from devices, apps, and sensors directly to 911. RapidSOS collaborates with businesses, public safety agencies, and vendors to integrate their API into safety solutions, enabling features like text-to-911 and digital alert systems for schools, rail safety, home security, and more.

📋 Description

• Oversee daily IT operations and own the company's application landscape, ensuring a well-governed, rationalized SaaS portfolio with SSO and SCIM provisioning wherever possible • Define and execute a roadmap to accelerate IT maturity by deploying AI-assisted tools to automate core lifecycle workflows—specifically access provisioning, hardware management, and employee transitions • Identify and champion technology-enabled opportunities that enhance operational efficiency, innovation, scalability and reduce toil via automation • Provide leadership and direction to IT Systems Admins and Help Desk staff • Develop and own the corporate IT budget, evaluate vendor contracts, and procure software/hardware solutions • Partner with InfoSec to operationalize incident response and vulnerability management • Support a distributed workforce using GSuite, Okta, Claude, and Replit across a fleet of primarily MacBook Air and Windows 11 hardware

🎯 Requirements

• 7+ years of IT experience, including 4+ years in IT leadership roles, ideally within fast-growing technology companies • Willing to roll up their sleeves for technical execution while simultaneously building long-term strategy • You bring an “AI mentality” to IT, with a proven track record of leveraging automation and AI to reduce operational toil, simplify processes, and systematically eliminate low-value work through thoughtful prioritization and backlog management • Strong capability and comfort managing, integrating, supporting, and optimizing a broad portfolio of business applications, with demonstrated skill in strategically evaluating when to build, buy, or outsource solutions and effectively managing vendors and external partners • Experience running IT operations for a remote-first, international workforce • Strong command of identity and access management (SSO, SCIM, MFA) and experience contributing to compliance frameworks like SOC 2, ISO 27001, or HIPAA • Ability to earn trust and collaborate with both executives and individual contributors.

🏖️ Benefits

• Competitive salary and benefits and equity participation • The chance to work with a passionate team on solving one of the largest challenges globally • A dynamic, flexible and fun start-up work environment with a highly talented team