
Education
Rasmussen University is a private, regionally accredited higher-education institution founded in 1900 that offers career-focused degree and certificate programs online and on multiple campuses across several U. S. states. The university emphasizes workforce-aligned fields such as nursing, health sciences, business, technology, education, and justice studies, and promotes flexible, competency-based learning (Empowered Learning®), extensive transfer-credit recognition, and career services to support student employment outcomes. Rasmussen also provides online learning infrastructure, student support services, and employer/military pathways.
5 hours ago

Education
Rasmussen University is a private, regionally accredited higher-education institution founded in 1900 that offers career-focused degree and certificate programs online and on multiple campuses across several U. S. states. The university emphasizes workforce-aligned fields such as nursing, health sciences, business, technology, education, and justice studies, and promotes flexible, competency-based learning (Empowered Learning®), extensive transfer-credit recognition, and career services to support student employment outcomes. Rasmussen also provides online learning infrastructure, student support services, and employer/military pathways.
• Provide students and staff alike with a positive, responsive experience • Conduct consistent and frequent outreach to financial aid applicants • Accurately document all student-related interactions in student information system • Attend and participate in team, SFA department meetings
• Associate's Degree Required • Specialization in Accounting, Business, Finance or related field • Minimum of one to three years of relevant customer service and/or financial aid experience, or equivalent combination of education and experience • Exceptional customer service skills and belief in single-source service • Strong interpersonal, written and verbal communication skills • Excellent organization and time management skills • Experience in a service-oriented call-center preferred • Demonstrated ability to remain calm under pressure • General knowledge of the higher education industry preferred, but not required • Proficiency in Microsoft Office Suite • Working knowledge of financial software, CampusNexus, preferred • Strong command of the English language, in both oral and written form
• Exceptional customer service via multiple communication mediums (e.g. phone, email, chat) • Embody the spirit of the University’s mission and vision in daily activities • Support and contribute towards University’s commitment to diversity and inclusion
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