Commercial Back Office Specialist

🔥 0 minutes ago

🌐 Croatia, Slovenia, +2 more countries – Remote

🇭🇷 Croatia – Remote 🇸🇮 Slovenia – Remote 🇹🇷 Turkey – Remote 🇬🇷 Greece – Remote

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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RateHawk

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏨 Hospitality

📦 Logistics

✈️ Travel

Hospitality • Logistics • Travel

RateHawk is a leading online booking tool for travel professionals, offering accommodation bookings from over 2. 6 million hotels worldwide, as well as air tickets, transfers, and car rentals. The platform provides a seamless experience for users with API integrations, a mobile app, and multilingual 24/7 support. RateHawk allows travel professionals to earn loyalty points and access exclusive B2B rates, ensuring maximum profit potential. With a user-friendly interface and multiple filters, it makes finding the best travel options easy and efficient. RateHawk supports businesses with fast API integrations and offers different business models, making it a versatile solution for travel professionals.

📋 Description

• Prepare, manage, and update standard commercial documentation and contractual templates, including Incentive Agreements, Credit Line addendums, and Incentive addendums (Overrides, SMAA). • Act as a liaison between partners and Operations teams, coordinating the resolution of booking issues, operational requests, and payment-related inquiries. • Coordinate payment-related administrative activities, including collecting wire transfer confirmations from partners for last-minute payments. • Coordinate payment allocation requests with Finance, follow up on unallocated payments, monitor overpayments, and coordinate their resolution. • Manage credit notes and support partners with payment-related administrative requests. • Collaborate with Marketing to support commercial presentations and sales materials in line with brand guidelines. • Support the organization and execution of commercial events, including trade fairs, roadshows, workshops, and networking activities, managing necessary logistics. • Manage promotional materials inventory and coordinate ordering and shipment of promotional materials and branded merchandise.

🎯 Requirements

• +1 experience in Sales Support, Commercial Operations, Sales Operations, Commercial Back Office or a similar role. • High level of accuracy and attention to detail, particularly when handling commercial documentation, agreements, and payment-related activities. • Strong organizational and time-management skills, with the ability to prioritize and manage multiple tasks independently. • Advanced Excel skills. • Experience with Business Intelligence dashboards (Tableau or similar tools). • Confidence in working with CRM systems and digital business tools. • Knowledge and practical use of AI tools to support daily work, productivity, and data/document management. • English and Italian language knowledge. • Strong communication skills and ability to interact effectively with customers and cross-functional teams, including Sales, Finance, Operations, and Marketing. • Ability to manage administrative and operational processes from request to completion, ensuring timely follow-up.

🏖️ Benefits

• Flexible schedules and opportunity to work remotely. • Ambitious and supportive team who love what they do, appreciate each other, and grow together. • Internal programs for adaptation and training, development of soft skills, and leadership abilities. • Partial compensation for participating in external training and conferences. • Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world. • Corporate prices on hotels and travel services. • MyTime Day Off - an extra non-working day without loss of compensation.