
51 - 200 employees
Founded 2015
🏥 Healthcare
☁️ SaaS
🤝 B2B
💰 Series A on 2024-05
Healthcare • SaaS • B2B
rater8 is a healthcare-focused reputation management software company. Its raVE platform automates patient feedback collection, review-building (pollin8), listings management, review monitoring and responses, and analytics tailored to provider organizations. The platform is HIPAA-compliant, integrates with 100+ EHR/PM systems, and provides AI-supported summaries, sentiment analysis, reputation scorecards, NPS and patient/employee satisfaction surveys, benchmarking, and service-recovery tools to help hospitals, group practices, and health systems improve online visibility and patient experience. rater8 positions itself as a B2B SaaS vendor delivering turnkey onboarding and white-glove support for healthcare customers.
🔥 10 minutes ago
🏄 California – Remote
💵 $145k - $185k / year
⏰ Full Time
🟠 Senior
👮♂️ Cybersecurity / Security Engineer
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51 - 200 employees
Founded 2015
🏥 Healthcare
☁️ SaaS
🤝 B2B
💰 Series A on 2024-05
Healthcare • SaaS • B2B
rater8 is a healthcare-focused reputation management software company. Its raVE platform automates patient feedback collection, review-building (pollin8), listings management, review monitoring and responses, and analytics tailored to provider organizations. The platform is HIPAA-compliant, integrates with 100+ EHR/PM systems, and provides AI-supported summaries, sentiment analysis, reputation scorecards, NPS and patient/employee satisfaction surveys, benchmarking, and service-recovery tools to help hospitals, group practices, and health systems improve online visibility and patient experience. rater8 positions itself as a B2B SaaS vendor delivering turnkey onboarding and white-glove support for healthcare customers.
• Owns the strategy, execution, and continuous improvement of the organization's information security and regulatory compliance programs. • Responsible for establishing and maintaining the organization's IT governance framework, risk management methodologies, and cybersecurity compliance programs. • Develops enterprise policies and control frameworks while ensuring alignment with regulatory requirements and security standards such as ISO 27001, SOC 2, NIST, and HISTRUST. • Conducts risk assessments, manages third-party risk evaluations, and facilitates cybersecurity audits. • Creates and maintains security policies, develops security awareness training programs, and serves as the liaison between business, IT, and regulatory bodies to translate compliance requirements into actionable governance strategies.
• 5+ years in cybersecurity with demonstrated program ownership • Familiar with and can demonstrate knowledge and ownership of regulatory compliance, such as SOC 2, HIPAA, HITRUST, GDPR. • Strong working knowledge of cloud security (Azure, AWS, or GCP), IAM, network security, encryption, and secure SDLC. • Proven track record leading incident response and managing breaches end-to-end including communication with executives and external stakeholders. • Experience building and leading teams and managing cross-functional security initiatives • Ability to translate technical risk into business terms for executives, the board, and customers. • Bachelor's degree in Computer Science, Information Security, or equivalent practical experience. • US Residents only. Must reside in the continental U.S., be authorized to work without sponsorship, and not reside in California.
• Medical, dental, and vision benefits • Discounted pet insurance • Unlimited PTO after 60 days of employment • 401(k) after six months with company match • Competitive salary • Fast-track career advancement with a high-growth, Great Place to Work™ certified organization • rater8 is a “bring your own device” company, enabling you to work on your preferred operating system; we offer a WFH stipend to offset costs per company guidelines
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