Federal Student Aid Regulatory Case Analyst

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🕒 April 28

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RavenTek

201 - 500 employees

Founded 2015

🔒 Cybersecurity

🏢 Enterprise

Cybersecurity • Data & Analytics • Enterprise

RavenTek is a trusted solutions provider specializing in enterprise infrastructure, cybersecurity, data and analytics modernization, and digital transformation services. They partner with leading technology innovators to deliver customized solutions that prioritize client missions and improve organizational performance. RavenTek offers managed services, consulting expertise, and unified observability to help clients navigate the challenges of a rapidly changing technology landscape while enhancing the digital employee experience across various sectors including federal, healthcare, and commercial.

📋 Description

• Support the Department of Education, Federal Student Aid (FSA) Ombudsman by reviewing, analyzing, and resolving complex consumer financial and regulatory cases. • Perform comprehensive case reviews, gather and evaluate documentation, apply statutory and regulatory criteria, and prepare structured written determinations. • Maintain accuracy, documentation integrity, and productivity within a performance-based contract environment. • Manage assigned caseload to achieve defined productivity targets.

🎯 Requirements

• Bachelor’s degree in Business, Public Administration, Legal Studies, Finance or related field. • Minimum of 4 years of progressive professional experience in regulatory case management, quality assurance, compliance review, or a closely related analytical field in lieu of a degree. • Extensive experience reviewing, interpreting, and synthesizing complex documentation and case records. • Practical experience operating within a CRM or case management system (Salesforce preferred). • Must be a U.S citizen. • Must be able to obtain and maintain Public Trust level clearance.

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