Key Account Manager – Scandinavia, Baltics

🕒 Yesterday

🇲🇹 Malta – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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RAW iGaming

WebsiteLinkedInAll Job Openings

51 - 200 employees

🎮 Gaming

🤝 B2B

📱 Media

Gaming • B2B • Media

RAW iGaming is a forward-thinking game development company that aims to revolutionize the gaming industry with its innovative and boundary-pushing gaming experiences. With a philosophy rooted in creativity and commercial acumen, RAW iGaming creates games that are not only distinctive but also user-friendly, allowing players to easily engage with the content. The company emphasizes the importance of standing out in a competitive market and strives to deliver an entertainment offer that captivates and excites players.

📋 Description

• Own and develop customer relationships in Scandinavian and Baltic markets • Connect with key business executives and stakeholders • Create account growth plans and drive customer performance and revenue growth • Develop promotion plans and upsell products to increase profitability • Build positive relationships with internal colleagues, support teams, and management • Improve customer satisfaction, support processes, metrics, KPIs, and product placement and delivery • Track portfolio performance and turn findings into action • Report KPIs, metrics, and status to management • Negotiate and manage commercial agreements within approved frameworks • Liaise between customers and cross-functional internal teams • Ensure contract delivery, integration kick-offs, and product launches • Own customer escalations and protect account retention • Maintain market and competitive intelligence and report findings • Share knowledge and contribute to an open, creative work environment

🎯 Requirements

• 4+ years of key account management experience with proven commercial results • Practical understanding of iGaming products, lobby positioning, and promotional tools • Deep understanding of iGaming concepts and game performance evaluation • Direct experience in Scandinavian or Baltic markets, with a plan to learn others • Comfortable with revenue-share agreements, pricing, discounts, promotional contributions, and account profitability calculations • Experience negotiating renewals and commercial terms, handling price pressure, and securing commitments • Ability to build credibility with customer managers, commercial directors, senior executives, and operational teams • High attention to detail and precision while balancing multiple priorities • High integrity, strong analysis, and decision-making skills with understanding of regulatory challenges • Experience managing multiple accounts, maintaining CRM records, forecasting revenue, and prioritising work • Willingness and ability to travel for customer meetings and industry events • Fluent professional English; fluency in spoken and written English is required • Strong presentation skills and clear written communication • Relevant Scandinavian or Baltic language valuable for applicable account portfolio • Proficiency in MS Office suite and multi-channel contact centre software • Must be an EU member or have a valid work permit for the EU

🏖️ Benefits

• Full-time permanent employment • Remote work option or based in Malta • Equality, diversity, and inclusive work environment