Rayn
51 - 200 employees
💳 Fintech
Consulting • Digital Marketing • Fintech
Rayn is a company that focuses on digital transformation by leveraging technology to build a new future. They offer services in various areas, including cybersecurity, platform engineering, automation, cloud data, UX design, branding, and digital marketing. Rayn invests in disruptive ideas across industries such as fintech, e-commerce, transportation, and edtech. Operating with experienced executives from global companies, Rayn has a presence in Karachi, Lahore, Islamabad, Singapore, Boston, and San Francisco. The company aims to bring businesses into the digital era.
IT Support – Operations Engineer
Job not on LinkedIn
🔥 0 minutes ago
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Rayn
51 - 200 employees
💳 Fintech
Consulting • Digital Marketing • Fintech
Rayn is a company that focuses on digital transformation by leveraging technology to build a new future. They offer services in various areas, including cybersecurity, platform engineering, automation, cloud data, UX design, branding, and digital marketing. Rayn invests in disruptive ideas across industries such as fintech, e-commerce, transportation, and edtech. Operating with experienced executives from global companies, Rayn has a presence in Karachi, Lahore, Islamabad, Singapore, Boston, and San Francisco. The company aims to bring businesses into the digital era.
📋 Description
• Provide remote IT support to end users across multiple managed clients • Troubleshoot user issues related to laptops, desktops, accounts, permissions, email, and general IT operations • Support both Microsoft and Google workplace environments • Manage IT tickets through various platforms with clear documentation and ownership • Collaborate closely with client’s internal IT team
🎯 Requirements
• 2–4 years of experience in IT support, service desk, or similar client-facing IT role • Good working knowledge of Microsoft 365 and/or Google Workspace • Hands-on familiarity with both Windows and Mac operating systems • Experience supporting collaboration platforms such as Microsoft Teams, Slack, Zoom, and Google Meet • Basic awareness of cybersecurity practices and endpoint protection
🏖️ Benefits
• User-centric, proactive IT support engagements • Tools to manage IT tickets • Flexibility for working hours • Opportunities for process improvements • Strong collaboration with internal IT teams
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