RB Mind Training
1 - 10 employees
Founded 2016
📚 Education
🧘 Wellness
🤝 B2B
Education • Wellness • B2B
RB Mind Training is a personal and organizational development company that uses neuroscience, positive psychology, and elements of spirituality and quantum thinking to train leaders and teams in self-esteem, focus, emotional resilience and high performance. Founded on a methodology developed by Roberta Bonet after 18 years of study, it offers coaching, training programs, leadership development, and content (blog, clubs) aimed at sustainable behavior change and improved soft skills.
Customer Success Manager – Post-Sales
Job not on LinkedIn
🕒 April 13
🗣️🇧🇷🇵🇹 Portuguese Required
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RB Mind Training
1 - 10 employees
Founded 2016
📚 Education
🧘 Wellness
🤝 B2B
Education • Wellness • B2B
RB Mind Training is a personal and organizational development company that uses neuroscience, positive psychology, and elements of spirituality and quantum thinking to train leaders and teams in self-esteem, focus, emotional resilience and high performance. Founded on a methodology developed by Roberta Bonet after 18 years of study, it offers coaching, training programs, leadership development, and content (blog, clubs) aimed at sustainable behavior change and improved soft skills.
📋 Description
• Respond to and assist customers promptly and courteously • Follow up with clients post-sale via video calls to ensure they follow the methodology • Record and track customer requests • Provide technical support to resolve post-sale issues • Conduct customer satisfaction and feedback surveys • Collaborate with the sales team to ensure customer retention
🎯 Requirements
• Degree in Business Administration, Marketing, Social Communication, Psychology, Pedagogy, or related fields • Previous customer service experience • Basic computer skills and familiarity with CRM systems • Strong verbal and written communication skills • Proactive with strong problem-solving ability • Enjoy working with people • Completed coaching courses or training in a therapeutic methodology (a plus) • Friendly, cordial manner (a plus) • Understanding of sales (a plus)
🏖️ Benefits
• Fixed salary for 30 hours per week: R$ 1,445.00 • Home office allowance: R$ 230.00 • Progressive commission from 2% to 6% on resales • Variable bonus for meeting targets • Individual Development Plan
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