Customer Success Manager – Post-Sales

🕒 April 13

🇧🇷 Brazil – Remote

💵 R$1.4k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 85%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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RB Mind Training

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2016

📚 Education

🧘 Wellness

🤝 B2B

Education • Wellness • B2B

RB Mind Training is a personal and organizational development company that uses neuroscience, positive psychology, and elements of spirituality and quantum thinking to train leaders and teams in self-esteem, focus, emotional resilience and high performance. Founded on a methodology developed by Roberta Bonet after 18 years of study, it offers coaching, training programs, leadership development, and content (blog, clubs) aimed at sustainable behavior change and improved soft skills.

📋 Description

• Respond to customers promptly and courteously • Support customers during the post-sales process through video calls to help them follow the methodology • Record and track customer requests • Provide technical support to resolve post-sales issues • Conduct customer satisfaction surveys and gather feedback • Collaborate with the sales team to ensure customer retention

🎯 Requirements

• Degree in Business Administration, Marketing, Social Communication, Psychology, Education, or a related field • Previous customer service experience • Basic knowledge of computers and CRM systems • Strong verbal and written communication skills • Proactive approach and problem-solving ability • Enjoys working with people • Preferred: completion of coaching courses or training in a therapeutic methodology • Preferred: personable and courteous manner • Preferred: understanding of sales

🏖️ Benefits

• Home office allowance of BRL 230.00 • Progressive 2%–6% commission on resales • Variable bonus based on target achievement • Individual Development Plan • Performance bonuses • Personal development • Training