RD Station
SaaS • B2B • eCommerce
RD Station is a Brazilian SaaS company that provides integrated marketing automation, CRM and customer service solutions. Its platform helps businesses attract and qualify leads, run email and WhatsApp campaigns, create landing pages, automate sales processes, deploy chatbots and manage omnichannel conversations, with analytics and AI features as well as an app marketplace and developer APIs. RD Station targets companies and agencies seeking to connect marketing, sales and support workflows to drive growth and retention.
Senior Software Engineer Specialist – Observability SRE
Job not on LinkedIn
2 hours ago
🗣️🇧🇷🇵🇹 Portuguese Required
RD Station
SaaS • B2B • eCommerce
RD Station is a Brazilian SaaS company that provides integrated marketing automation, CRM and customer service solutions. Its platform helps businesses attract and qualify leads, run email and WhatsApp campaigns, create landing pages, automate sales processes, deploy chatbots and manage omnichannel conversations, with analytics and AI features as well as an app marketplace and developer APIs. RD Station targets companies and agencies seeking to connect marketing, sales and support workflows to drive growth and retention.
📋 Description
• Lead the evolution and maintenance of the observability platform (Datadog, Elastic, OpenTelemetry, Grafana, OpenSearch) • Define and disseminate company-wide standards for structured logs, metrics, tracing, and instrumentation • Implement SLO/SLI practices, error budgets, and effective alert modeling for critical services • Automate provisioning of observability infrastructure using IaC (Terraform/Terragrunt) • Create frameworks, libraries, and documentation to enable consistent and accessible instrumentation across engineering
🎯 Requirements
• Advanced experience with observability tools and concepts, including Datadog, Prometheus/OpenTelemetry, ELK, Grafana, and APM • Proficiency in instrumenting distributed applications, including HTTP/gRPC protocols, message queues, database latency, and caching • Experience with Kubernetes (GKE/EKS) and its observability ecosystem • Expertise in infrastructure automation using Terraform/Terragrunt and GitOps practices • Ability to provide technical leadership for cross-functional initiatives, with strong technical communication and an impact-oriented mindset
🏖️ Benefits
• Comprehensive well-being • Diversity and inclusion
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