Enablement Program Manager

🔥 6 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $120k - $140k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

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RealManage

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2004

🏠 Real Estate

☁️ SaaS

🤝 B2B

Real Estate • SaaS • B2B

RealManage is a national, tech-enabled community association and HOA management company that provides end-to-end services and a cloud-based software platform to boards, residents, developers, and onsite staff. It delivers HOA financial management, collections, vendor coordination, insurance and construction services, on-site management, resident communications, and multilingual support, with 24/7 portals and automated workflows to increase transparency and operational efficiency. RealManage combines local on-the-ground managers with centralized technology, reporting, and support for single-family HOAs, condominiums, master-planned and mixed-use communities.

📋 Description

• Own execution of the CM capacity expansion program — the initiative moving Community Managers to larger portfolios • Coordinate with VP Training and Enablement to ensure training content is sequenced to match program milestones • Track field readiness and adoption metrics across all regions, surfacing blockers early • Manage stakeholder engagement plans for each program, including Regional Presidents and front-line managers • Document lessons learned, transition requirements, and operational readiness criteria to support formal handoff to Market Operations. • Own the transformation communications calendar — sequenced so CMs never hear about a change for the first time in a training • Write clear, plain-language communications to Community Managers, Regional Presidents, and field staff • Develop layered messaging — Regional Presidents receive context and talking points before field-wide messages go out • Manage M&A-related field communications — acquisition announcements, integration timelines, what changes and what does not • Run a structured feedback loop — capturing field sentiment after major communications and reporting it back to leadership • Track and prioritize enablement requests, maintaining workplans, milestones, and dependencies across active programs • Own the enablement calendar and hold cross-functional teams accountable for providing the inputs needed to plan and execute field enablement. • Maintain program tracking across active initiatives — risks, dependencies, owners, and timelines — so nothing falls through the cracks • Own transition planning and operational readiness reviews, ensuring completed initiatives are formally transferred to Market Operations with documented processes, metrics, governance requirements, and success criteria. • Prepare status reports and program updates for the Director and Head of Operations. • Work with Market Operations to define readiness and adoption metrics for each initiative, establish baseline measurements, and monitor adoption through stabilization and sponsor-approved transition to operational ownership. • Monitor leading indicators of adoption resistance and escalate early • Produce field readiness and adoption reports through stabilization periods and provide transition recommendations to sponsors and Market Operations leadership.

🎯 Requirements

• 5–7 years managing field-facing programs in a distributed, multi-region organization - not project support or coordination but owning projects end-to-end. • Strong written communications skills - you write for the person in the field, not for a boardroom • Structured thinking - you break complex programs into clear workplans with owners and dates • Comfort holding multiple workstreams simultaneously without losing track of any of them • Experience in a tech-enabled services or property management environment is a plus • US Based & Ability to work in the United States without sponsorship • Education - Bachelor's degree • Ability to travel as needed

🏖️ Benefits

• Medical Insurance • Dental Insurance • Vision Insurance • Life and Disability Insurance • HSA (Required High-Deductible Medical Plan to be eligible) • FSA • Education Reimbursement • 401K matching • Employee Assistance Program (EAP) • 11 paid Holidays