Customer Success

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🕒 February 14

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Relou RH

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2023

Olá! Meu nome é Rebeca Louise e eu atuo de forma estratégica em todos os subsistemas de RH. Meu foco é auxiliar você empresário a gerir pessoas de forma estratégica, valorizando lucro e bem estar simultaneamente.

📋 Description

• Conduct strategic onboarding for new clients**• Ensure clarity on goals, expectations, and deliverables**• Monitor client journey and performance**• Hold alignment meetings and follow-up calls**• Identify expansion and renewal opportunities**• Anticipate risks and act proactively to retain clients**• Build a consultative and trust-based relationship**• Maintain CRM with accuracy and keep the pipeline organized**• Generate reports and performance analyses for the portfolio**• Act as an active bridge between the client and internal teams

🎯 Requirements

• Clear communication and consultative approach**• Strong relationship skills and active listening**• Organization and strategic vision**• Analytical mindset and results-oriented**• Ability to lead meetings with confidence**• Discipline to follow processes and routines**• Basic knowledge of CRM and digital tools**• Growth mindset and continuous improvement