Senior Solutions Engineer

October 3

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Rebuy Engine

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eCommerce • Artificial Intelligence • SaaS

Rebuy Engine is a fully connected end-to-end personalization platform powered by AI, designed to enhance e-commerce experiences. The platform aids businesses in creating intelligent shopping experiences through data-driven insights, personalized product recommendations, and seamless integrations with major e-commerce platforms like Shopify Plus. With a focus on increasing conversion rates and average order value (AOV), Rebuy Engine empowers merchants to streamline their sales processes, optimize merchandising strategies, and ultimately drive more revenue across the customer journey.

51 - 200 employees

Founded 2017

🛍️ eCommerce

🤖 Artificial Intelligence

☁️ SaaS

💰 $17M Series A on 2023-02

📋 Description

• Join our Launch team as a trusted technical advisor to merchants, partners, and internal team members • Support Sales team during the pre-sale process by providing technical expertise, solution demonstrations, and architectural guidance • Support Sales and Merchant Success teams with the post-sale process, implementation, and strategic technical guidance • Stand as a key technical resource for top agency and tech partners in providing guidance, troubleshooting, and strategic solution support • Own, maintain and continuously improve API & technical documentation to provide best in class guides and developer documentation • Lead custom solution design and implementation efforts for enterprise merchants to guarantee technical feasibility and alignment with business goals • Review, coach, and advise on technically challenging merchant launches with the Launch Engineering team • Enhance and develop technical implementation code to explore and validate solution approaches • Create and maintain comprehensive documentation for custom workflows, templates, and integrations

🎯 Requirements

• 5+ years of experience in solutions architect, solutions engineering, implementation engineering or similar-type roles • Strong knowledge of tech stacks such as (HTML, CSS, JavaScript) and experience with Shopify or similar ecommerce platforms • Comfortable with writing front-end implementation code and working with APIs (REST/GraphQL) • Experience in collaborating with GTM teams in the pre-sales and post-sales processes in a SaaS environment • Excellent communication skills especially being able to explain technical concepts to both technical and non-technical audiences • A collaborative mindset and work approach with the ability to lead projects and mentor others • Passion for technology and a drive to help merchants solve problems creatively • Comfortable and thrives in a fast-paced, remote work environment

🏖️ Benefits

• 100% free health, dental, and insurance for you and your family • Flexible vacation policy • Generous holiday schedule • Parental leave and sick policy • 401(k) retirement plans for U.S. employees • TFSA and RRSP retirement plans for Canadian employees • 3% contribution of gross salary for all employees