Senior Implementation Manager, Hospital

🕒 May 6

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Recare

WebsiteLinkedInAll Job Openings

51 - 200 employees

⚕️ Healthcare Insurance

☁️ SaaS

🏢 Enterprise

💰 Venture Round on 2022-12

Healthcare Insurance • SaaS • Enterprise

Recare is a digital platform that provides efficient discharge management solutions for hospitals, nursing homes, rehabilitation centers, and home care companies. It facilitates a seamless transition from hospital to aftercare by managing and coordinating patient care efficiently through digital processes. Recare aims to optimize patient discharge processes, reduce costs, save time, and enhance the overall patient care experience. Their platform is utilized across a wide range of healthcare providers, enabling encrypted communication and integration with existing systems. It's recognized and supported by European regional development funds and leading healthcare institutions.

📋 Description

• You take end-to-end responsibility for hospital implementations and manage timelines, milestones, dependencies, and risks — from kick-off to successful go-live. • You manage key stakeholders on the client side (e.g., executive management, IT, medical leadership) and ensure clear communication as well as professional escalation management. • In close collaboration with Sales, Product, and Customer Success, you ensure that all requirements are met and go-lives are executed smoothly. • You maintain project tracking, reports, and documentation and proactively suggest improvements to continuously optimize our implementation processes.

🎯 Requirements

• You have at least 5 years of experience in implementation, customer delivery, or project management — ideally in SaaS, HealthTech, or similarly complex environments with multi-stage customer projects. • You bring experience in healthcare, preferably in the hospital setting, and understand clinical processes and structures. • You possess strong project management skills and confidently manage scope, timelines, risks, and escalations. • You are experienced in stakeholder management, e.g., at clinic and C-level, and are comfortable interacting with executives, IT, and medical decision-makers. • You have a pronounced process and methodology competence (standards, templates, quality gates) and work data-driven with tracking and reporting. • You enjoy taking ownership of end-to-end delivery, work in a structured way, and can prioritize effectively even in complex, concurrent projects. • You combine clear communication, assertiveness, and team orientation — even in challenging situations and escalations. • You are willing to travel moderately to support your customers on-site during implementations when needed. • Business-fluent German (at least C1) and fluent English (at least B2) complete your profile.

🏖️ Benefits

• Flexibility — need to pick up your child from daycare? Want to exercise during lunch? We support you. We are a remote-friendly company offering flexible working hours. Workations can be arranged by agreement. • Edenred card — which you can use according to your needs. • Additional day off — to celebrate your birthday with loved ones, you get the day off.