Compliance Consultant

Job not on LinkedIn

🕒 April 27

🇬🇧 United Kingdom – Remote

💵 £28.9k - £35k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🚔 Compliance

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Reconomy

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🤝 B2B

📋 Compliance

☁️ SaaS

B2B • Compliance • SaaS

Reconomy is an international circular-economy specialist that helps businesses transition from linear to circular models by providing waste and resource management, environmental compliance, returns and refurbishment platforms, and value-added logistics and fulfilment services. The company combines technology platforms, data services and over 4,000 specialists to optimise customers' supply chains, manage compliance (including packaging and EPR), enable product reuse and reduce waste and carbon across operations in 175+ countries.

📋 Description

• The Compliance Consultant is key to the delivery of Valpak’s core business, compliance solutions. • This is an exciting role requiring market awareness, the ability to learn quickly and to keep calm under pressure. • The Compliance Consultant is a cross between field based and home based work, where you will act as an ambassador for the company, providing outstanding customer service. • You will also demonstrate exceptional knowledge of Extended Producer and Producer Responsibility Regulations (EPR, Packaging, WEEE and Batteries) and provide technical assistance to other departments within Valpak. • You will be able to talk about other regulations and become familiar with other regulatory changes/consultations as they arise. • The Compliance Consultant will play a vital audit role in the completion of the data monitoring plan and be responsible for managing individual accounts. • Conduct member audits and other types of audits as required • Identify and deliver member and supplier audits in line with the data monitoring plan • Plan own audit schedule with an efficient and professional approach, maximising time and resources • Ensure all data submitted to Valpak by its members meets the required standard of accuracy, advising members appropriately • Provide support to the Audit Manager in the delivery of the data monitoring plan • Complete audits both in person at sites and over Teams • Understanding of Packaging, WEEE and Batteries regulations • Be a Regulatory expert, providing technical guidance to members and support to other departments within Valpak • Understanding of VDI systems and data gathering. Rules checking of VDI EPIC forms • Support members with the transition to EPR • Develop a detailed knowledge of the data submission process • Participate in all data submission rounds • Account Management • Manage a portfolio of member accounts ensuring an appropriate level of service is delivered • Perform a vital role in the retention and also recruitment of compliance scheme members • Actively participate in member training including presenting at events • Customer Service and Team Support • Provide excellent service and work with customer to understand their business needs, and any ways in which we can help them • Develop a rapport with other departments within the business especially VDI, to ensure outstanding member service is delivered at all times • Be seen as an escalation point for Environmental Compliance Advisors, and take responsibility for difficult member situations and technical queries • Work with the wider auditor team, SAMs and Policy to build and integrate knowledge across compliance • Support with testing of systems as and when required • Promote Valpak’s service offering • Be fully aware of and actively promote Valpak’s service offering • Identify and source leads during customer facing situations • General administrative duties • Ensure accurate records of all member and non-member contact are maintained within Valpak’s in-house systems • Key areas • Strong communication and negotiation skills • Polite and professional at all times • Positive, proactive, enthusiastic and approachable • Excellent interpersonal skills • Flexibility and adaptability • Ensure an excellent level of customer service and accuracy in the delivery of Valpak’s monitoring plan

🎯 Requirements

• Experience, skills • Ability to pick up, retain and deliver technical and regulatory information • Customer focused with drive to provide the highest level of customer satisfaction • Ability to demonstrate a broad knowledge of the business and industry • Exceptional organisational skills with the ability to prioritise own workload • Attention to detail and a professional, proactive work ethic • Good numeracy skills • Strong communication and confident presentation skills • Flexibility and adaptability to working practice • The drive to learn and develop in an ever-changing company • Excellent team player • Knowledge of Microsoft Office applications, in particular Excel • An interest or experience in environmental issues • Valid drivers’ licence and confident driver • Ability to stay away from home from time to time • Understanding of EPIC processes (desirable) • Qualifications • Educated to Degree level or equivalent (or industry experience will be considered)

🏖️ Benefits

• Dual Location / Hybrid worker Status • Participation in our annual Incentive Plan (VIP) - up to 10% bonus • Car Allowance or company car scheme • 25 days annual leave plus bank holidays, volunteering day and your birthday off! • Option to buy and sell up to 9 days annual leave • Access to voluntary benefits including private medical insurance, cycle to work scheme, and subsidised gym membership • Automatic inclusion in Life Assurance, Critical Illness and Disability Income protection schemes • Pension scheme up to 8% employer contribution • Access to reward & discount platform • Wellbeing initiatives