Customer Support & Operations Coordinator

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October 21

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RAG - RecruitAGraduate

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Recruitment • B2B • Education

RAG - RecruitAGraduate is a recruitment firm focused on connecting employers with talented graduates and interns. By streamlining the hiring process, they help businesses find qualified candidates for meaningful job opportunities, ranging from internships to structured graduate programs. Their services cater to both employer needs and the career aspirations of fresh graduates, emphasizing efficient placement and support throughout the hiring process.

11 - 50 employees

Founded 2019

🎯 Recruiter

🤝 B2B

📚 Education

📋 Description

• Deliver exceptional customer service by resolving booking and customer queries promptly • Manage online chat to answer questions and boost sales conversions • Document processes, solutions, and insights into a shared knowledgebase • Conduct research on potential clients to support the sales team with lead generation • Provide assistance to senior leadership, including the CEO, VP of Operations, Head of Sales, and Head of Finance

🎯 Requirements

• Relevant completed qualification • Previous experience in customer support, operations, or sales coordination preferred • Strong command of English with excellent written communication skills • Passionate about customer service and exceeding expectations • Self-motivated and thrives in a remote work environment • Positive “can-do” attitude and ability to work well with a diverse team • Highly organised, dependable, and driven to succeed in a startup environment • Comfortable working remotely in EU, UAE, or UK hours

🏖️ Benefits

• Fully remote role • Opportunity to grow within a fast-paced startup • Work with a diverse, international team • Exposure to multiple areas of business operations