Business Support Assistant

Job not on LinkedIn

🔥 0 minutes ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

✨ Business Support

🚫👨‍🎓 No degree required

👻 Ghost score 19%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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RecruitGo

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2023

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

RecruitGo is a global employer-of-record (EOR) and remote-hub building platform that helps companies hire, onboard, pay, and manage remote employees in emerging markets such as the Philippines, Indonesia, Vietnam, UAE, and Hong Kong. It combines recruitment services, payroll, benefits administration, compliance and HR support with local expertise and optional office space/equipment to enable businesses to expand internationally without setting up local entities.

📋 Description

• Handle telephone and email enquiries and accurately record them in the CRM system • Act as a professional point of contact for customers • Respond to enquiries, concerns and requests promptly and helpfully • Coordinate with internal teams on project updates and client communication • Qualify and process incoming enquiries • Provide product-related support and direct technical questions to appropriate internal teams • Set up quoting tasks by downloading and recording relevant information, including client schedules from PDF to Excel • Provide quotes • Answer calls promptly and professionally • Respond directly where possible or coordinate responses within required timescales • Use internal technical product training and the LOLA chatbot to answer customer questions by phone, email or online chat • Escalate complex queries to appropriate team members • Assist with managing the Sales inbox • Work with the internal team to ensure timely service delivery and meet client expectations

🎯 Requirements

• At least 2-5 years of experience in customer service, sales support, administration, BPO, or a similar role • Experience in construction, building materials, manufacturing, engineering, property, interiors or related industries is an advantage • Strong communication and administrative skills • Excellent written and spoken English, with confidence communicating with UK customers • Good working knowledge of Microsoft Excel, Word, Outlook and PDF documents • Experience using CRM systems or other business management systems is an advantage • Strong attention to detail and accuracy • Good organisational skills and ability to manage multiple tasks and priorities • Confident and professional telephone manner • Positive, customer-focused attitude with strong interpersonal skills • Ability to learn new products, systems and processes quickly • Reliable, proactive and comfortable working as part of a team • Must be available to work UK hours, Monday to Friday, from 7:30am to 4:00pm, with a 3:30pm finish on Fridays • Excellent command of written and spoken English • Reliable, high-speed broadband connection required

🏖️ Benefits

• Secure legal employment through Employer of Record services • Remote work setup • Monday to Friday work schedule • Supportive team collaboration • Inclusive and diverse workplace • Competitive packages • Real career growth • Fully supported hiring process from application to onboarding