Call Center Bilingual Agent

Job not on LinkedIn

🕒 February 3

🗣️🇪🇸 Spanish Required

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Logo of Recruiting Lion Solutions

Recruiting Lion Solutions

11 - 50 employees

Founded 2025

🎯 Recruiter

🤝 B2B

Recruitment • B2B

Recruiting Lion Solutions is a U. S. -based recruiting and talent acquisition firm that helps employers reduce time-to-hire, lower cost-per-hire, and improve retention through high-volume direct hire, executive headhunting, and specialized sourcing. The company specializes in call center and BPO recruiting, bilingual (Spanish-English) and LATAM sourcing, healthcare licensed professionals, IT and corporate leadership hires, and offers customizable a la carte services and a performance-backed placement warranty. Headquartered in Dallas and operating across all 50 states, Recruiting Lion Solutions positions itself as a minority-owned, American-operated partner for businesses seeking scalable, reliable hiring solutions.

📋 Description

• Handle inbound and outbound customer calls, chat, and email support • Answer general account and billing questions • Assist with simple troubleshooting (username/password resets) • Provide product and membership information • Upsell services when appropriate • Deliver empathetic, exceptional customer service • De-escalate calls professionally when needed • Manage 70–120 calls per shift • Contribute to a positive, team-oriented culture — even remotely!

🎯 Requirements

• Fluent in English & Spanish (spoken and written) • 4+ years of Customer Service experience (call center preferred) • Ability to type 25 WPM minimum • Must pass a Criminal Background Check and Pre-Employment Drug Test • Must be able to work in the United States legally • Strong empathy, communication, and problem-solving skills • Enjoys helping others and creating memorable customer experiences

🏖️ Benefits

• Health insurance • Dental insurance • Vision insurance • Paid time off

Apply Now

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