Customer Product Consultant

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🕒 2 days ago

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Recruiting.com

WebsiteLinkedInAll Job Openings

11 - 50 employees

🎯 Recruiter

☁️ SaaS

🤝 B2B

💰 Private Equity Round on 2006-06

Recruitment • SaaS • B2B

Recruiting. com is a recruitment platform that collects personal and non-personal information from job seekers to be used by recruiters and hiring managers. Users can submit their resumes or fill out a short form to be considered for current and future job opportunities. The site emphasizes user privacy and allows users to manage their personal data, including modifying, changing, and deleting their information. Recruiting. com securely stores user data until they request deletion, providing a comprehensive recruitment solution for both job seekers and employers.

📋 Description

• Provide training and consultancy support to the CPC team and all customer training/consultancy on the full range of MWIAH UK products. • Remote and on-site support for customers ‘Go-Live’ following installation, including on-site training requirements. • Supporting other departments with the pre-release testing of applications. • Being the voice of the customer and assisting product subject matter expert (SME) within cross-functional squads for the development and release of new products. • Fostering a culture of continuous improvement in relation to training material and delivery to ensure consistency and effectiveness. • Supporting the Sales team with competent and effective customer demonstrations of our products and features. • Contribute to bespoke customer success plans as dedicated members of cross-functional teams. • Assisting on assigned onboarding projects. • Working alongside the Territory Managers and National Technology Manager. • Developing consistent project communication to the customer. • Acting as first point of contact for all product consultant team project issues/queries. • Creating and maintaining accurate documentation accompanying onboarding project rollouts.

🎯 Requirements

• A background in the veterinary industry is essential. • Ability to prioritise and execute tasks in a high-pressure environment. • Ability to work within a team-oriented, collaborative environment. • Strong analytical and organisational skills. • Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders. • Flexibility to travel nationwide where required. • Ability to work evenings and weekends where required.

🏖️ Benefits

• Benefit offerings outside the US may vary by country and will be aligned to local market practice. • The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.