E-Commerce Coordinator

Job not on LinkedIn

November 13

🥔 Idaho – Remote

Although this job is listed in Idaho, this company may be open to hiring remote in other states.

💵 $37.9k - $54.1k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🛍️ E-commerce

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Recruiting.com

WebsiteLinkedInAll Job Openings

Recruitment • SaaS • B2B

Recruiting. com is a recruitment platform that collects personal and non-personal information from job seekers to be used by recruiters and hiring managers. Users can submit their resumes or fill out a short form to be considered for current and future job opportunities. The site emphasizes user privacy and allows users to manage their personal data, including modifying, changing, and deleting their information. Recruiting. com securely stores user data until they request deletion, providing a comprehensive recruitment solution for both job seekers and employers.

11 - 50 employees

🎯 Recruiter

☁️ SaaS

🤝 B2B

💰 Private Equity Round on 2006-06

📋 Description

• To maintain and support all facets of www.mwianimalhealth.com using strong technical acumen and to provide excellent customer service and training for MWI customers and sales staff • Monitor orders that error in the interchange throughout the day and investigate the cause of these errors • Rekeying orders on an as need basis • Identify and troubleshoot issues or problems with Web orders, contacting clinics and /or sales staff of these issues and assist in coming to a quick resolution of these issues • Process requests from Accounting, Outside and Inside Sales Staff and Clinics to set up Web Access Profiles • Maintain profiles using the Website Admin Site • Send out communication once the Profiles have been setup to the clinic and the Sales Teams • Maintain, update and research product information, including descriptions, availability, compliance issues, backorders, allocations, new products and close out items • Work closely with Purchasing and marketing to provide a smooth purchasing experience for online customers • Monitor MSDS and CVP sites contacting the provider with updated manufacturer information, issues and/or problems • Monitor daily changes to products to ensure accurate information for Web display • Update Product and Customer Sets to ensure all accounts are seeing products specific to their location and are compliant with State laws • Monitor daily emails, direct communiqués from marketing and manufacturers pertaining to manufacturer clinic promotions • Build and maintain Customer and Product Sets based on the requirements of the promotion • Providing detailed information on how the different features of the Website work • Field inquiries pertaining to accounting issues, DEA questions, locating products, warehouse issues, telephone orders, OSR & ISR questions, freight and pharmacy and the many other facets of MWI as they pertain to www.mwivet.com

🎯 Requirements

• Business or technical degree is strongly preferred • Must be proficient in Microsoft Office, specifically Word and Excel • A minimum of two years of relevant experience in Enterprise E-Commerce System customer service, maintenance, and support • Business System analysis and support • Display knowledge and proficiency in detailing products • A strong work ethic, committed to doing the job well and in a time efficient manner • Speaks effectively in individual or group situations (i.e., meetings, presentations, interviews) • able to organize and present information to others; delivers positive high impact presentations • Customer oriented and responsive to customer needs and priorities; establishes effective work relationships with customers and gains their respect and loyalty; identifies and takes appropriate action on customer needs • Demonstrates the ability to respond quickly to changes in the day-to-day operation as it relates to department priorities • A self-starter; develops work objectives and action plans for self; establishes realistic priorities, personal checkpoints and performance indicators; develops effective strategies for reporting progress and ensuring accomplishment of goals

🏖️ Benefits

• health insurance • dental insurance • vision insurance • backup dependent care • adoption assistance • infertility coverage • family building support • behavioral health solutions • paid parental leave • paid caregiver leave • training programs • professional development resources • opportunities to participate in mentorship programs • employee resource groups • volunteer activities