Head of IT

Job not on LinkedIn

🕒 July 16

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Recruiting.com

WebsiteLinkedInAll Job Openings

11 - 50 employees

🎯 Recruiter

☁️ SaaS

🤝 B2B

💰 Private Equity Round on 2006-06

Recruitment • SaaS • B2B

Recruiting. com is a recruitment platform that collects personal and non-personal information from job seekers to be used by recruiters and hiring managers. Users can submit their resumes or fill out a short form to be considered for current and future job opportunities. The site emphasizes user privacy and allows users to manage their personal data, including modifying, changing, and deleting their information. Recruiting. com securely stores user data until they request deletion, providing a comprehensive recruitment solution for both job seekers and employers.

📋 Description

• Develop and execute the organization’s IT strategy to align with business goals and growth objectives. • Collaborate with senior leadership to identify technology opportunities that drive innovation and operational efficiency. • Act as a strategic advisor for technology adoption, ensuring scalability and long-term planning. • Oversee the management of Microsoft 365 (M365), including user access, email, collaboration tools, and security. • Ensure proper management of domains, cloud infrastructure, and data integrity across platforms. • Maintain IT infrastructure uptime, performance, and reliability, ensuring minimal disruption to business operations. • Partner with external vendors to manage and optimize business-critical applications including but not limited to: NetSuite, Mavenlink, ZenQMS, and ZenDesk. • Monitor vendor performance, negotiate contracts, and ensure SLAs are met. • Manage integrations between internal systems and external applications. • Lead and mentor a small internal IT team, fostering professional growth and collaboration. • Delegate operational tasks while ensuring the team delivers high-quality support and service. • Define and track team KPIs related to system uptime, incident resolution, and user satisfaction. • Implement and maintain cybersecurity measures to protect sensitive company and client data. • Ensure compliance with regional and industry standards, including GDPR, UK Data Protection Act, and other pharma-specific requirements. • Conduct regular audits of IT systems and processes to identify vulnerabilities and ensure data integrity. • Ensure timely resolution of IT issues and provide guidance for employees using internal systems and applications. • Develop and deliver training programs to enhance employee proficiency with M365 and other tools. • Maintain an IT help desk function to support day-to-day operations. • Manage the IT budget, including forecasting, cost control, and vendor expenditure. • Optimize IT resources to balance cost-effectiveness and performance. • Evaluate and recommend new technologies to improve operational efficiency.

🎯 Requirements

• Bachelor’s degree in Information Technology, Computer Science, or a related field (Master’s preferred). • 8+ years of experience in IT leadership roles, preferably in a mid-sized company or within the pharmaceutical or software industries. • Experience managing cloud infrastructure and SaaS platforms (e.g., Microsoft Azure, AWS). • Proficiency in managing Microsoft 365 (M365), including security and collaboration tools. • Familiarity with ERP systems like NetSuite, project management tools like Mavenlink, quality management systems like ZenQMS, and customer service platforms like ZenDesk. • Knowledge of cloud infrastructure management and domain administration. • Strong understanding of cybersecurity frameworks and compliance requirements (e.g., GDPR, UK Data Protection Act).

🏖️ Benefits

• Benefit offerings outside the US may vary by country and will be aligned to local market practice