Senior Manager, Programs

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🕒 May 13

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Recruiting.com

WebsiteLinkedInAll Job Openings

11 - 50 employees

🎯 Recruiter

☁️ SaaS

🤝 B2B

💰 Private Equity Round on 2006-06

Recruitment • SaaS • B2B

Recruiting. com is a recruitment platform that collects personal and non-personal information from job seekers to be used by recruiters and hiring managers. Users can submit their resumes or fill out a short form to be considered for current and future job opportunities. The site emphasizes user privacy and allows users to manage their personal data, including modifying, changing, and deleting their information. Recruiting. com securely stores user data until they request deletion, providing a comprehensive recruitment solution for both job seekers and employers.

📋 Description

• Lead and support strategic and tactical planning for a rare disease client program • Provide leadership to Program Managers and team members to ensure program objectives are met • Oversee operational planning, including budget, utilization, profitability, staffing, and performance tracking • Support financial management, including profit and loss responsibility, invoicing, expenses, contracting, purchasing, and vendor oversight • Prepare and review monthly billing reports for client invoicing • Manage strategic client relationships and support account management activities • Partner with senior leadership to enhance existing programs and support business growth • Present operational and performance updates to executive leadership as required • Identify opportunities for process optimization, quality improvement, and service enhancement • Support forecasting, staffing, new business development, and client service planning • Assist with proposal development, contracting, pricing, and client presentations • Monitor industry trends and relevant legislative developments impacting pharmaceutical services • Develop performance standards for Managers and measure progress against expectations • Provide coaching, performance management, annual reviews, objective setting, and development planning for direct reports • Collaborate with internal and external subject matter experts to support program success • Ensure services are delivered accurately, completely, on time, and in alignment with quality expectations • Identify risk areas and support proactive mitigation and continuous improvement plans • Ensure all Adverse Events are reported to the appropriate units or departments • Complete other related duties as required

🎯 Requirements

• University degree in science, healthcare, or a related discipline, or an equivalent combination of experience and education • At least 5 years of experience in the pharmaceutical or biotech industry • At least 2 years of people management experience • At least 1–2 years of client management experience • Strong understanding of pharmaceutical services, specialty programs, or patient support operations • Experience leading teams and managing program performance • Strong business, financial, analytical, and operational management skills • Bilingual French/English skills are considered an asset.

🏖️ Benefits

• Benefits that focus on physical, emotional, financial, and social aspects of wellness • Medical, dental, and vision care • Backup dependent care • Adoption assistance • Infertility coverage • Family building support • Behavioral health solutions • Paid parental leave • Paid caregiver leave • Training programs • Professional development resources • Opportunities for mentorship programs, employee resource groups, and volunteer activities