Recruityard
Recruitment • B2B
<Recruityard> is a specialized recruitment agency that connects skilled professionals with employers across multiple European markets. The company emphasizes personalized candidate matching, career support content, and end-to-end hiring services for employers, positioning itself as a partner in talent acquisition and career development.
German Customer Service
Job not on LinkedIn
February 12
🇵🇹 Portugal – Remote
💵 €900 - €1.8k / month
⏰ Full Time
🟡 Mid-level
đźź Senior
đź’ť Customer Support
🗣️🇩🇪 German Required
Recruityard
Recruitment • B2B
<Recruityard> is a specialized recruitment agency that connects skilled professionals with employers across multiple European markets. The company emphasizes personalized candidate matching, career support content, and end-to-end hiring services for employers, positioning itself as a partner in talent acquisition and career development.
đź“‹ Description
• Manage inbound customer calls regarding contract cancellations. • Advise customers on services and offers to maintain or increase their subscription value. • Upsell and cross-sell products and services. • Ensure a high level of customer satisfaction and loyalty. • Meet defined quality and performance standards.
🎯 Requirements
• Fluent in German (mandatory) and good command of English. • Previous experience in a call center is valued but not mandatory. • Strong customer service and communication skills. • Resilience, flexibility, and ability to work under pressure. • Detail-oriented, reliable, and punctual. • Basic PC skills. • Completed technical training or equivalent professional experience.
🏖️ Benefits
• Performance Bonus (up to): EUR 360.00/month • Language Allowance (German + English): EUR 500.00/month • Meal Allowance of EUR 9.60 per day worked - up to EUR 201.60/month • Assiduity Allowance: EUR 110.00/month • Flex Work Allowance: EUR 60.00/month
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